Description Does the idea of an exciting opportunity to shape and deliver innovative products for our brand-new bank appeal to you? Keep reading…. Data analysis and data governance experience essential Hybrid work flexibly from home and our HOs in Queensland or SA 12-month fixed-term contract - no day or houly rate contractors, please About the role It’s an exciting time to be a Business Analyst at People First Bank Our team of Business Analysts are at the forefront of shaping the creation of a new bank by working on exciting and complex projects. We are now offering a unique opportunity for an outcome-driven Business Analyst who has specific experience in Data Analytics, Data Integration, Governance and BI Reporting. In this role, you will be responsible for end-to-end ownership of requirements and user stories whilst coordinating and supporting problem solving activities that promote intuitive solutions. You will work collaboratively with business representatives, Scrum masters, Product Owners, and technology leads to add value and drive outcomes across the business. Furthermore, as a Business Analyst, you will actively contribute to the Community of Practice maturity across the team. Your key responsibilities will include: Supporting the business to design reporting and dashboard outcomes at the presentation layer and feed to downstream data and technology teams. Contributing to data transformation and governance, ensuring reporting solutions' quality, consistency, and scalability. Leading data governance efforts, linking business concepts to technical data models and implementing data quality rules. Partnering with key stakeholders to facilitate and support new and in-flight initiatives in ideation, discovery and delivery. Contributing to scoping activities, creation of key story/requirements, customer reporting and process changes to understand the rationale for change and desired outcomes Identifying risks, interdependencies and cross-functional business and technology impacts Collaborating with design and frontline teams to understand problems our customers are experiencing. Understanding legal and compliance obligations and engaging with business owners to ensure these are met. Partnering with Product Owners and Program Directors to ensure Objectives, Key Results and Performance Targets are met or exceeded Creating new and updating existing business blueprints (including service blueprint and process design) to capture member customer touch points. Identifying, reviewing and implementing metrics that will measure performance of epics and features Contributing to the planning and support of business readiness activities. Actively participating as a member of the Business Analyst practice to drive improvements in the Business Analyst capability. Mentoring and developing other Business Analysts in the team. About you You are a Business Analyst with solid experience delivering data governance, data analysis or Data management/mapping projects within a customer-focussed environment. We also seek: Proven ability to successfully engage with business and technical stakeholders to gather requirements and improve reporting capabilities. Ability to collaborate with data management teams on integrating an enterprise data warehouse. Solid technical acumen in cloud migration, ETL, JIRA, Confluence, SQL, and process mapping. In-depth understanding of IT Risk frameworks Experience in requirements management, utilizing both Waterfall and Agile methodologies. Proven agile methodology experience and proactive promoter of lean, agile best practices. Adaptable and capable in dealing with complexities and ambiguity in a constantly evolving environment. Experience managing conflicting priorities and issues across multiple projects in a fast-paced environment. Additionally, it’s essential that you have experience with one or more of the following: Process analysis and documentation. Financial services industry experience. Customer centric product development. Technical interface specification development. SAFe or scrum certification. Completion of Analyst Certification such as BABOK, Lean Six Sigma is high regarded. Why you’ll love working with us: People First Bank – our new brand – says exactly what we’re all about: people. We're committed to supporting and growing our team and creating an outstanding work environment. You’ll have access to financial and lifestyle benefits to support your success and individuality: Flexibility and hybrid working arrangements. Enhance your salary with discounts on banking, health insurance, and shopping across Australia. Advance your career with training, study support, and project opportunities. Competitive leave benefits that empower employees to take time for themselves and loved ones. Wellbeing support with our Employee Assistance Program, wellbeing leave, mental health app, and mental health ambassadors’ program. Make a difference with paid volunteering, Workplace Giving, and diverse community initiatives. Be recognised for your contributions through our peer-driven recognition program. A bit about People First Bank: In March 2023, People’s Choice and Heritage Bank merged to form Heritage and People’s Choice Limited - Australia's leading mutual bank. We are now on an exciting journey to bring together our products, services, and technology under a single brand - People First Bank. We have over 700,000 members and 1,900 employees, with dual head offices in Adelaide and Toowoomba, an Australian-based contract centre and branches across five states. With a vision ‘To deliver positive change through banking’, People First Bank serves members and contributes to the community, while offering an inclusive, flexible work environment. We’re big enough to make an impact; but agile enough to influence and do interesting work. Apply online now: If this sounds like you, this could be the next step in your career. Click 'Apply' now and submit your application, including a cover letter and current resume. We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process. https://www.youtube.com/watch?vwpXmQRspAUQ