Classification: Health Manager Level 3
Employment type: Exempt Full Time for a period up to February 2027
Hours per week: 38
Remuneration: Salary relative to experience and ranges from $132,236 to $150,222 per annum plus 12% superannuation
Location: Negotiable - St. Leonards or Charlestown – flexible hybrid working, with regular scheduled time in the office each week
Applications close: 11:59pm, Thursday 26 March, 2026
Please note, this is an exempt role (has a contracted end date) and there may be opportunities for conversion to permanent employment at the same grade.
HealthShare NSW is committed to creating a diverse and inclusive environment which reflects the community we serve. We welcome applications from people of all backgrounds, experiences and identities, and we encourage applicants from Aboriginal and Torres Strait Islander communities, culturally and linguistically diverse groups, LGBTIQ+ communities, veterans, carers and people with disability.
About the opportunity
The Deputy Manager, Transactional Services plays a pivotal role in driving the effective, efficient and compliant management of revenue across HealthShare NSW. This is a key leadership opportunity for an experienced manager who can oversee high‐volume billing, receipting and debt recovery operations while ensuring excellence in service delivery and alignment with NSW Health and HealthShare NSW guidelines.
In this influential role, you will be responsible for coordinating the operational performance of the Patient Billing, Receipting and Debt Recovery Teams, ensuring revenue activities are delivered accurately, on time and to required quality standards. You will also act as the central authority for information, coordination and costing of Medicare Ineligible Patients—an area requiring sound judgement, accuracy and the ability to interpret legislation and policy.
As a critical link between frontline transactional teams, the Manager and senior stakeholders, you will provide advice, operational leadership and continuity across multiple sites. You will shape and implement business models, support continuous improvement, and contribute to initiatives that optimise cash flow, mitigate risk and strengthen compliance. Your work will have impact across the organisation, enhancing the financial sustainability of hospital services related to patient care.
This opportunity is ideal for a strong people‐leader who thrives in a dynamic, high‐volume environment and brings expertise in revenue operations, stakeholder management and service improvement. You will lead, coach and support geographically dispersed staff and be trusted to represent the Manager as required, ensuring seamless operational continuity.
With significant interaction across hospital departments, clinicians, health funds, Medicare, auditors and NSW Health stakeholders, this role offers a unique platform to influence systems, processes and outcomes that directly support improved patient‐related revenue streams.
About us
HealthShare NSW touches the lives of NSW Health employees and patients every single day by delivering services that keep our public hospitals and health facilities running.
Watch Our HealthShare NSW story video to learn more about the work we do and the diverse range of roles we have on offer.
Additional benefits
We reward our employees with a terrific range of benefits, including:
* Great leave conditions: enjoy one day off each month as an ADO, annual leave loading (a bonus extra payment of 17.5%) and 14 weeks' paid parental leave for eligible employees
* Hybrid working and flexible work arrangements: enjoy a combination of working from home and the office along with varied start/finish times, part time work and job sharing where applicable
* Salary packaging and novated leasing: you can access up to $2782 extra per year in your pay
* Wellbeing programs: access an array of wellbeing programs designed to support your physical, mental, and emotional health
* Commitment to career development: expansive free online training, talent programs, study leave and internal development opportunities to accelerate your career
* Rewarding role and community contribution: make a difference in people's lives by assisting those in need and actively contributing to your community.
Please note some benefits may only apply to certain employment types.
How to apply
* Click Apply Now at the top of the page.
* Attach your resume and a cover letter addressing the essential requirements/Public Sector Capability Framework outlined in the position description
Applications without a cover letter addressing the essential requirements will not be considered. Your cover letter must be tailored in line with the position description for the role. For further information on how to prepare your application Writing your application | Find your next role in the public sector I Work for NSW
Additional information
* Applicants will be assessed against the essential criteria in Position Description
* If successful following the application close date, you will be required to attend interview as well as reference checks.
* Candidates must have Australian work rights (citizens, permanent residents, or valid work visa). Permanent roles are open to Australian citizens and permanent residents, while temporary and casual roles welcome applicants with a visa.
* An eligibility list from this recruitment may be created for future casual, permanent, or temporary full-time or part-time positions within the next 6 months.
Contact information
Please contact if you have any questions about this role. Any career portal support questions can be directed to our customer service team at 1300 679 367.
For Aboriginal candidates who would like to talk to a HealthShare NSW Aboriginal Workforce Consultant, please contact
Support is also available through the Stepping Up website.
Please let know if you need any adjustments to the recruitment or interview process (e.g. physical accessibility, interview setup, or scheduling). Candidates with a disability can also use this email for confidential advice and support during the recruitment process.