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Medical receptionist - permanent

Permanent
Nsw Government
Receptionist
Posted: 19 February
Offer description

* Frontline patient-facing role in a busy hospital imaging department
* High-impact position supporting safe, timely patient care
* Join a collaborative, multidisciplinary team at a leading hospital

Manage frontline reception, coordinate patient information and support safe imaging services in a fast-paced Medical Imaging environment.

Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 2
Remuneration: $66,608.03 - $68,817.27 per annum
Hours Per Week: 38 (Job Share may be considered for part time hours)
Location: Medical Imaging – Westmead Hospital

Where you'll be working
Westmead Hospital is one of Australia's largest and most respected tertiary hospitals, delivering specialised care to a diverse community. Medical Imaging plays a critical role in diagnosis, treatment and patient outcomes.

* Work within a high-volume, multidisciplinary imaging department
* Collaborate with clinical, nursing and allied health professionals
* Support patient-centred care in a dynamic hospital setting
* Be part of a culture that values respect, teamwork and accountability
* Contribute to services that make a real difference every day

What you'll be doing
As a Medical Receptionist, you will deliver professional frontline service while ensuring efficient and accurate administrative support under the direction of the Imaging Clerical Manager. You will:

* Act as the first point of contact for patients, carers and clinicians
* Manage patient records, enquiries and information flow to clinical teams
* Coordinate messages, appointments and administrative processes
* Prioritise and adjust workloads to meet changing service demands
* Provide relief and additional clerical support across the department as required

Make a difference in healthcare.

Join NSW Health and be part of an organisation that values diversity, development and delivering exceptional care. Apply now and build a meaningful career with purpose. Submit online your resume and addressing the criteria listed below, providing examples that demonstrate your ability before the closing date.

Selection Criteria:

* Demonstrated clerical experience in a customer service role, particularly Health
* Demonstrated excellent organizational and time management skills
* Demonstrated effective communication skills, both written and verbal with strong attention to detail
* Competent computer skills in a windows based environment and knowledge of multiple health data base systems
* Demonstrated ability work independently or in a multicultural environment
* Demonstrated ability to adapt to work practices to meet service requirement needs

Requisition ID: REQ606879
Applications Close: 28th January 2026


Need more information?
* Discover more about the application process.
* Review the detailed Position Description for insights into role requirements and criteria.
* Explore the selection process, employment checks, outcomes and notifications.
* For inquiries about the role, contact Hinerau Rutene on Hinerau.Rutene@health.nsw.gov.au

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.

Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/

Westmead hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability.

Please note: To be eligible for permanent appointment you must hold current Australian work rights (I.E Australian citizen, permanent resident or NZ citizen with a current passport)

#S-DNI

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