Job Description
We are seeking a customer service professional to join our team, providing exceptional support to millions of customers every year. Our goal is to deliver a seamless banking experience, aiming to be one of the world's best contact centres.
Key Responsibilities
* Provide outstanding customer service through phone interactions
* Work collaboratively with colleagues to achieve business objectives
* Thrive in a fast-paced, results-driven environment
Required Skills and Qualifications
To succeed in this role, you will need:
* At least 12 months of customer service experience (any industry)
* A strong ability to empathize with customers and resolve issues effectively
* Familiarity with corporate and professional working environments
* A genuine interest in Banking and Financial Services
Benefits
We offer a range of benefits to support your career growth and well-being:
* Special offers on banking products and discounts from top brands
* Flexible work arrangements and various leave options
* Tailored learning and development opportunities
Why Join Us?
We are committed to creating a supportive and inclusive community. We welcome everyone and provide additional support to welcome our veterans, Indigenous Australians, and neurodiverse community.
Create Your Future Today
Join us in delivering exceptional customer experiences and growing your career within our bank.