Team Leader - Waste Management and Sustainability
This role is responsible for ensuring the provision of high-quality customer experience for Council's Waste Management service and Environmental Sustainability initiatives. The successful candidate will be responsible for facilitating the successful operation of Council's Resource Recovery Centre, working with Council's Property and Facilities team to progress site development and maintenance; Contractor Management; Customer Liaison; and regulatory reporting and compliance.
Key Responsibilities:
* Coordinate and oversee administrative tasks within the department;
* Lead, mentor and support the Environment and Infrastructure Administration Officer;
* Ensure that information systems and resources are maintained and updated in accordance with best practices and legislative requirements;
* Maintain accurate and up-to-date records and plans as directed;
* Support implementation of projects and programs under Council's Waste Management Strategy;
* Lead day to day operations of waste management services including customer service, contractor liaison and monitoring, records & data management, and regulatory compliance;
Required Skills and Qualifications:
* Proven experience in a customer service role or information services position, with demonstrated ability of effective leadership skills;
* Knowledge of Project Management principles and processes;
* Experience with Waste Management Operations;
* Knowledge of Contract Management;
* Proficiency in relevant software and information systems, with the ability to develop, record, manage and analyse data effectively, providing recommendations for improvement;
* Ability to write detailed and non-standard reports and correspondence for Executive Management, Council etc;
* Proven ability to facilitate small projects, consulting with key stakeholders, and organising responses and actions to meet a fixed timeline;
Benefits:
* Competitive salary and benefits package;
* Opportunities for professional development and growth;
* A dynamic and supportive work environment;
* The opportunity to make a positive impact on the community through sustainable waste management practices.
Others:
This role requires a high level of professionalism and discretion, as well as the ability to work independently and as part of a team. The successful candidate will have excellent communication and interpersonal skills, and the ability to build strong relationships with stakeholders.