Food & Beverage Manager (Winstar World Casino)
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Position: Food & Beverage Manager
Department: F&B;
Reports to: Director of Restaurants
FLSA Status: Exempt
LEGENDS & ASM GLOBAL: Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.
THE ROLE
The Food & Beverage Manager is responsible for managing the daily front‑of‑house operations, employee relations and engagement, P&L;, inventory controls, optimizing profits and providing an exceptional experience for Winstar guests.
Essential Duties and Responsibilities
- Supervise and coordinate activities of the food and beverage outlet staff to ensure that all guests receive prompt and courteous service.
- Pro‑actively deal with guest queries, advising guests on menus and beverage selections, ensuring satisfaction with food and service, and if necessary responding to complaints expeditiously.
- Maintain an accurate and up‑to‑date plan of restaurant staffing needs – prepare schedules and ensure that the restaurant is staffed for all shifts.
- Ensure consistent high quality of food preparation and service.
- Manage inventory: daily, weekly and monthly inventory tracking and work directly with the purchasing manager for supply requisition and delivery schedules.
- Adhere to company standards and service levels to increase sales and minimize costs (food, beverage, supply, utility and labor).
- Maintain a professional restaurant image, including cleanliness, proper uniforms and appearance standards.
- Ensure all financial (invoices, reporting) and HR/Payroll related administrative duties are completed accurately, on time and in accordance with company policies.
- Supervise general cleaning tasks using standard products as assigned to adhere to health standards.
- Maintain a favorable working relationship with all employees to foster a cooperative and harmonious climate conducive to employee morale, productivity and effectiveness.
- Ensure a protected working and guest environment to reduce the risk of injury and accidents – complete accident reports promptly when a guest or employee is injured.
- Oversee supervisors and staff.
- Keep the Director of Food & Beverage and General Manager promptly informed of all issues and take corrective action or suggest alternative courses of action when necessary.
- Attend weekly operations meetings.
- Assist with the management of catering events.
- Complete other duties as assigned by management.
Supervisory Responsibilities
Carrying out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws; responsibilities include interviewing, hiring, training, planning, assigning, directing work, appraising performance, rewarding and disciplining employees, and addressing complaints.
Qualifications
To perform this job successfully, an individual must perform each essential duty with energy and enthusiasm. The requirements listed below represent the knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education and/or Experience
- College degree preferred; Bachelor of Science in hotel/restaurant management desirable. A combination of practical experience and education will be considered.
- Minimum of 2 years of hospitality experience in a fine dining restaurant.
- Must be approved for a Chickasaw Vendor gaming badge.
Skills and Abilities
- Proficient in restaurant functions: food planning and preparation, inventory management, sanitation, service standards, staffing and employee management, payroll and financial reporting.
- Organize time effectively, forward‑plan and prioritize tasks to balance workload and handle urgent situations.
- Display genuine interest and understanding of food and drink – wine and cocktail knowledge essential.
- Excellent knowledge of food and beverage preparations, service standards, guest relations and etiquette.
- Ability to work long hours and flexible shifts, including mornings, nights, weekends and holidays.
- People‑management experience – scheduling, attendance, performance evaluation, interviewing, training and development.
- Think on feet and under pressure while maintaining a positive outlook and attention to detail.
- Be punctual and dependable.
- Perform under pressure effectively for extensive periods while maintaining professionalism.
- Know appropriate table settings and service ware.
- Read P&L; reporting.
Compensation
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation and 401k plan.
Working Conditions
Location: On Site at Winstar World Casino & Resort in Thackerville, Ok.
Physical Demands
The physical demands described here represent those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
NOTE: The essential responsibilities of this position are described above and may be subject to change at any time. This document does not state or imply that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Seniority level
Mid‑senior level
Employment type
Full‑time
Job function
Management and Manufacturing
Industries
Entertainment Providers
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