Job Opportunity:
We are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Agent.
This is an excellent opportunity for someone who is passionate about delivering exceptional guest experiences and providing outstanding customer service.
The successful candidate will have previous experience in a hotel or customer service environment, with a strong track record of providing excellent written and verbal communication skills.
Key Responsibilities:
* Welcoming and checking in guests in a professional and courteous manner
* Communicating effectively with guests and colleagues to ensure seamless delivery of services
* Making bookings and reservations for guests
* Providing assistance to guests during their stay
Key Qualifications:
* Previous experience in a hotel or customer service environment
* Excellent written and verbal communication skills
* Exceptional customer service skills and a positive attitude
* Ability to provide a high level of customer satisfaction
Why Work with Us?
We offer a competitive hourly rate, 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand, and additional benefits including paid leave, educational financial support, and government-funded traineeships.
Our people are the driving force behind our success, and we invest in their skills to enable them to grow and progress through their careers.
Join us in creating memorable guest experiences and contributing to a company that prioritizes workplace culture.