Overview
Townsville, QLD • Non-ongoing; Full-time; Specified term to 17 July 2026. Applications close Sunday 21 September 2025.
The Great Barrier Reef Marine Park Authority (the Reef Authority) is a Commonwealth non-corporate entity and a statutory agency established by the Great Barrier Reef Marine Park Act 1975. Our objective is the long-term protection, ecologically sustainable use, understanding and enjoyment of the Great Barrier Reef for all Australians and the international community through the care and development of the Marine Park.
Managing a reef roughly the size of Italy demands many skills and talents, so you don’t have to be a marine biologist to contribute to our mission. From finance to marketing roles, we have a team with diverse skills. We are looking for individuals who can bring their unique skills, experience and knowledge to our high-performing and inclusive organisation.
The Position
We are seeking an experienced and forward-thinking Systems Manager to join our team. This position supports the Assistant Director Permission Systems and Compliance and the broader Environmental Assessment and Protection team with data systems management. It is responsible for the management and coordination of business system maintenance and improvements associated with the Reef Management platform and related interfaces, including quality assurance of data, data analysis and reporting, internal and external user support, troubleshooting and delivery of system enhancements. The position also supervises, coaches and performance-manages staff.
The role undertakes processes required for collection and reconciliation of revenue associated with the environmental management charge and exercises a range of delegations relating to permissions and compliance. It also provides advice and accurate reports on revenue streams and visitation statistics.
About You
- You are a natural problem solver, a doer and are known for seeing things through to completion.
- You are an excellent communicator, both in written and verbal forms across internal and external stakeholders at all levels, strengthening relationships.
- You have an analytical mind, an eye for detail and above-average organisational skills.
- You thrive under pressure and don’t get flustered when faced with competing priorities.
- You are proficient in Microsoft Office programs, particularly Excel and the presentation of visual data, and you have experience in database interrogation to produce reports.
Key Responsibilities
- Provide professional and technical advice in relation to complex problems regarding data system operations that is informed, timely, practical, transparent and risk-based.
- Under limited supervision, interpret and apply relevant Commonwealth and state legislation, policy and process to ensure data integrity and appropriate system functions.
- Develop, coordinate and manage policy and procedures related to the data system to achieve continuous improvement.
- Lead information reporting and data analysis.
- Supervise and develop staff through coaching, performance feedback and encouraging career development to support team outcomes.
- Manage relationships with internal and external clients and stakeholders by resolving complex and contentious matters requiring sensitivity and persuasion to achieve Reef Authority outcomes.
Eligibility
- To be eligible for employment, candidates must be an Australian citizen at the time of application.
- The position requires a Baseline security clearance; successful candidates will be required to obtain and maintain a clearance at this level.
- The successful candidate will provide identity documents and undergo an identity pre-employment check through a Document Verification Service.
How To Apply
Please ensure you read the instructions below and on the Position Description carefully. Failure to address identified requirements may render your application ineligible.
1. Prepare a response document (“pitch”) in MS Word or PDF format using standard margins and size 11 Arial font.
2. Prepare a pitch outlining: how your experience, abilities, knowledge and personal qualities would enable you to perform the duties and meet the technical and behavioural capabilities of the role; any specific examples or achievements; how you meet the eligibility requirements and qualifications.
3. Review the guidance in ‘Cracking the Code’ and the Australian Public Service Work Level Standards on the APS Commission website: www.apsc.gov.au.
4. Complete your application online and provide: your pitch, proof of Australian citizenship, and a current curriculum vitae (resume).
Applicants are advised to read further information on the Great Barrier Reef Marine Park Authority Careers website. Note: the panel may not consider additional information such as a cover letter or content exceeding the page limit.
Notes
The current position is ongoing; this process may create a merit pool to fill similar ongoing and non-ongoing positions available within the next 18 months.
RecruitAbility
RecruitAbility applies to this vacancy. If you apply under the scheme, declare you have a disability and meet the minimum requirements, you will be invited to participate in further assessment. For more information visit: recruitability
Employment With The Reef Authority Is Subject To
- Conditions prescribed within the Public Service Act 1999.
- AGSVA security clearance at the required level.
- Evidence of citizenship status and qualifications.
- Evidence of a completed national police-check with no risks identified.
- CEO or Delegate approval of a Notice of Engagement.
- AGSVA minimum eligibility requirements; information available on the AGSVA website.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology
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