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Service desk support officer

Port Hedland
Tafe Wa North Regional
Posted: 4 May
Offer description

$83,114 – $89,226, generous leave and benefits
Are you looking for an opportunity to expand your existing skills and knowledge in IT within a complex organisation? This is an exciting opportunity to join North Regional TAFE and live in one of the most pristine, remote, and exciting regions of our State. We are establishing a recruitment pool of Service Desk Support Officers. Suitable applicants will be placed in a pool from which appointments may be made for vacancies that arise within the next 12 months. We may offer appointments to permanent, fixed-term, full-time, part-time, or casual positions, with the possibility of further terms and/or permanency.
There is currently one (1) full-time permanent position available for immediate filling. We are seeking a solutions-focused individual to provide first point of contact user support, ensuring a high level of customer service and communication.
As the Service Desk Support Officer, you will maintain computer systems and provide our clients with technical support and assistance on the use of software and hardware. You will also diagnose and repair hardware and software faults.
We are looking for people who are good communicators with a willingness to assist others. Technical ability and strong customer service skills are essential to succeed in this role.
If you have expertise in supporting a networked Windows desktop environment and a strong commitment to customer service, we want to hear from you!
Find out more about North Regional TAFE by visiting our website:
What we offer: Challenging and rewarding career opportunities Five weeks paid leave, with the option to accrue an additional two weeks each year by working a 39-hour week District Allowance from $7,436 to $18,898 per annum Generous travel subsidy up to $1,940 for you and your dependents, plus additional travel time each year Air-conditioning subsidy to offset part of your power bills during applicable months Flexible working arrangements Tax-reducing salary packaging options Employer Superannuation Contribution of 11.5% Access to NR TAFE's corporate uniform Free access to confidential Employee Assistance Program (EAP) for you and your family Up to five days Cultural Leave for Aboriginal and Torres Strait Islander employees How to apply: Please review the Job Description Form (attached to the advert on JobsWA) for detailed information about the position requirements. This will assist you in preparing your application.
To view the full advertisement and submit your application, click the 'Apply' button, which will direct you to Jobs WA, or visit
Applications must include:
A comprehensive Resume including two professional referees A written application addressing the selection criteria outlined in the Job Description Form Please submit your application before the deadline; late applications will not be accepted.
Closing date: Monday, 5 May 2025 at 4:00 pm (WST). How do your skills match this job? How do your skills match this job? Sign in and update your profile to get insights.
To help expedite your application, include any other relevant details that prompted you to report this job ad as fraudulent, misleading, or discriminatory.
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