Serco is a place of growth and opportunity
With over 12,000 professionals across Asia Pacific (APAC), you'll experience a dynamic environment that fosters challenge, reward, and career advancement.
We offer flexibility and benefits to support your life and career at every stage, including:
* Flexible working arrangements for work-life balance
* Access to Employee Networks promoting diversity and inclusion
* Supportive leadership and collaborative team culture
* Discounts on health, travel, and more through our employee benefits program
Make an impact with us
You'll be part of our Defence team as an Operations Coordinator, providing critical administrative and coordination support to drive performance and manage key stakeholder relationships in your region. You'll ensure smooth workforce operations, contributing to the optimisation of rosters, compliance, and reporting, while bringing strong administrative skills and a confident, professional manner to your daily work.
This role operates on a Monday to Friday roster from 5:30 am to 10:00 pm, with occasional weekend and on-call requirements, offering flexibility while supporting critical Defence operations.
As an Operations Coordinator in the Defence team, you'll make a positive impact by:
* Managing workforce planning, including maintaining accurate staff listings and facilitating leave approvals.
* Coordinating recruitment, onboarding, and offboarding processes for new staff.
* Ensuring compliance with mandatory training and readiness requirements.
* Collaborating with payroll to resolve roster-related queries and ensure accuracy.
* Preparing regular and ad hoc reports for internal and client use.
* Supporting the regional leadership team to optimise rosters and manage workforce needs.
Your success in this role requires:
You'll need:
* Strong attention to detail and exceptional data management skills.
* Excellent organisational skills with the ability to manage competing priorities.
* Strong administrative capability and a confident, professional manner.
* Proficiency in MS Office and familiarity with tools like Power BI.
* Strong interpersonal and communication skills to build relationships with stakeholders.
* Previous administrative experience, ideally in a 24/7 operational environment.
* Experience in clinical and/or defence environments (highly regarded).
Join a supportive culture with trusted leaders
In joining us, you'll be part of a highly supportive culture with leaders who will help you achieve your goals. Here, you'll appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.
A brighter future starts here
At Serco, we bring together the right people, technology, and partners to create impactful solutions that address urgent and complex challenges. We focus on serving governments all over the globe, touching the lives of millions in Australia, New Zealand, and Hong Kong, and offering unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services.