Multicultural Peer Support Worker (Japanese/Thai/Indonesian/Samoan/Bosnian)
MCCGC/CURA Community Services – Southport QLD
Multicultural Communities Council Gold Coast (MCCGC) is proud of our vibrant 40-year history. We are deeply committed to nurturing diversity and championing multicultural communities across the Gold Coast region.
Since our inception in 1983, we have embarked on a remarkable journey. We envision a community that embraces inclusivity, where every individual, their culture, life aspirations, and our diverse team are valued. As a not-for-profit organisation and the peak body and partner for Gold Coast's multicultural communities, our purpose is to collaborate with individuals of all ages and abilities, families, community organisations, local service providers, and businesses to nurture an environment that is inclusive and celebrates the diversity within our city.
Beneath MCCGC's organisational umbrella, we proudly oversee two distinctive community-focused brands: MCCGC's Community Programs team and CURA Aged Care Services. At MCCGC, our core philosophy revolves around compassion, kindness, and the celebration of cultural diversity. We deeply understand and honour the unique needs of the diverse community we support. Our dedicated team, proficient in a myriad of languages, is committed to providing personalised care and support that aligns perfectly with our clients' individual requirements. We are here to serve, ensuring our communities thrive, whilst embracing the vibrant tapestry of cultures that make Southeast Queensland and Northern New South Wales a truly special place.
About the role:
Multicultural Peer Support Workers (MPSWs) play a vital role in delivering the Cultural in Mind program, which offers non-medical mental health support by offering culturally attuned, relational support to clients from diverse backgrounds. This role is grounded in shared lived experience, cultural understanding, and the ability to foster trust and connection beyond language. MPSWs help clients feel seen, heard, and understood through creating culturally safe spaces that support recovery and engagement with mental health services.
To better support our clients from diverse cultural backgrounds, we encourage applications from candidates who speak Japanese, Thai, Indonesian, Samoan and Bosnian.
About you:
* Provide peer support that reflects shared lived experiences of migration, cultural identity, and navigating mental health systems.
* Build trust and rapport with clients through culturally meaningful conversations and relational practices.
* Act as a relational bridge between clients and mental health practitioners, helping clients feel safe and empowered to engage with services.
* Prepare clients for the sessions with the MMHRW by contextualising mental health topics within their cultural worldview, including sensitive issues such as domestic violence, child loss, or trauma.
* Work alongside MMHRW to support the development of strong therapeutic relationships, ensuring transparency and alignment in client care.
* Support clients in understanding and navigating mental health services, managing expectations, and promoting agency and participation.
* Assist MMHRW in understanding cultural nuances and client perspectives, contributing to more effective and respectful service delivery.
* Ability to speak English and Samoan andBosnian.
What you must have:
* Lived experience of migration, cultural adaptation, and mental health challenges.
* Ability to engage with clients in a culturally safe and empathetic manner.
* Driver's license & a comprehensively insured car
* Current Police Check and Working with Children Check (Blue Card)
* Understanding of cultural taboos, explanatory models, and community dynamics.
* Capacity to work collaboratively with mental health practitioners.
* Ability to manage sensitive conversations with discretion and care.
* Commitment to recovery-oriented and trauma-informed practice.
* Engaging in group supervision, with the aim of fostering reflective practice, peer support, and continuous professional development.
Why work with us?
* Salary Packaging :Pay less tax and have more money to spend by using some of your pre-tax earnings to pay for everyday expenses (groceries, rent, mortgage, etc.
* Training & Development :Take advantage of regular opportunities for training to develop your skills and experience.
* Diversity & Inclusion: Work with an incredibly culturally diverse team; 65% of team members were born outside of Australia, and collectively we speak over 40 different languages.
* Strong Values: Take pride in working for a multicultural organisation that values Unity, Compassion, Integrity, Respect, and Joie de Vivre (Joy of Life).
* Continuous Support: Enjoy ongoing support from our dedicated team and access our Employee Assistance Program (EAP) for additional support.
If this sounds like you and you're interested in joining our team, please click APPLY NOW below and upload your Resume along with a Cover Letter that tells us why you would love to work with us
If you have any further queries, please contact our HR Team on 3***or email***********@mccgc.org.au
* Shortlisted candidates will be contacted
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