**Introduction**
Welcome to Gallagher - a global leader in insurance, risk management, and consulting services. With a growing team of more than 52,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it's with our brokerage division, our benefits and HR consulting division, or our corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence. Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself.
**Overview**
**Gallagher**is a global leader in Insurance broking, risk management and consulting, with over 53,000 employees worldwide in over 130 countries. We have a global reach with a local presence and pride ourselves on being a socially responsible and an ethical organisation expressed through our Shared Values, The Gallagher Way. We are proud to have been awarded one of Insurance Business Australia **Top Insurance Employers**and **Forbes Best Employer for Women**.
The **purpose of this role** is to service and grow a client portfolio through by assisting our senior brokers. This role will include:
- Coordinating and compiling new business quotes and renewals
- Providing a high level of customer service with tight turnaround times to clients, brokers, underwriters and other key stakeholders
- Assisting in the overall account management and debtor management
- Seeking opportunities to improve internal business processes and cost efficiencies and work with the Gallagher Service Centre to ensure processes and information is accurately prepared
- Gathering relevant client information and identifying key issues to provide assistance to broker
- Ensure 100% accuracy of documentation and policies for external and internal clients and procedures
- Keeping informed of industry trends by attending internal and external training sessions, industry seminars etc.
Key to this role is strong interpersonal and negotiation skills, and the commitment to deliver a positive experience for all clients. Ideally, you will possess experience in a similar role within the Insurance or Financial Services industry plus:
- Strong computer skills including a working knowledge of Microsoft Office suite
- Excellent organisational skills and ability to manage competing priorities
- Strong written and verbal communication skills and ability to manage relationships effectively
- Tier 1 qualification in insurance broking or willingness to complete
- Good problem solving skills in order to respond to client enquiries
- Driven and professional disposition with a willingness to contribute to a team environment
- Ability and adaptability to work in high volume, high paced environment
**Gallagher Benefits - we offer great benefits and career development opportunities**including tuition assistance; career development and training to build a personalised career pathway; wellbeing offerings; employee assistance program; additional weeks' Lifestyle leave; Gallagher Rewards for discounts at 350+ major retailers; Employee Stock Purchase Plan to invest in the company's growth potential; paid Volunteering days; and salary scarified superannuation options.
Any offer of employment and subsequent continuing employment is dependent upon the satisfactory completion of background checks by Gallagher or by an external third party provider.
Gallagher is an Equal Employment Opportunity (EEO) employer committed to the principles of workplace diversity and inclusion. We welcome all people regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. We are committed to providing a working environment that embraces and values diversity, equity and inclusion.
**Compensation and benefits**
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the **minimum core benefits** you'll get, depending on your job level these benefits may improve:
- 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
- Novated Leasing opportunities
- Two paid volunteer days annually
- Health Insurance Discounts with our Group Insurance Plan
- Employee Stock Purchase Program
- Paid parental leave
**Other benefits include**:
- Flexible and hybrid work arrangements
- Mental Health and Wellbeing Support for yourself and immediate family members
- Employee Recognition Awards and Service Milestone Recognitions
- Peer Support Program
- Annual flu vaccinations
- Access to Reward Gateway - discount offers at over 350 retailers
- And more...
**We value inclusion and diversity**
Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live