Be the welcoming face of a trusted Australian business with a proud local presence. With almost 100 years as a Caterpillar dealer, William Adams has built a reputation for reliability, professionalism and long-term partnerships — backed by people who genuinely care about the experience they deliver.
We're seeking a warm, friendly and professional Receptionist to join our Laverton branch in a full-time role, working Monday to Friday, 8:00am–4:00pm. This position is ideal for someone who enjoys being the first point of contact and takes pride in creating a positive, welcoming environment.
As the face of the branch, you'll greet customers and visitors, manage incoming calls, and provide front-of-house support that helps the branch operate smoothly each day. You'll be supported by an experienced local team and play an important role in representing the William Adams brand to our customers and the wider community.
If you enjoy working with people, value professionalism, and are looking for a stable role that fits well around family or other commitments, this is a great opportunity to join a respected organisation with strong values and a long-term future.
ABOUT THE OPPORTUNITY
Your key responsibilities and duties will include:
Responding to all incoming telephone calls both internally and externally
Providing administrative support to the Laverton Operations, Sales, Parts and Service departments
Providing a high-level of organisational support
Managing petty cash, ordering uniforms, collecting and distributing mail
ABOUT YOUYou will understand and appreciate the importance of exceptional customer service and have a strong eye for detail. You are a naturally positive and engaging communicator and enjoy collaborating at all levels.
To be considered for this role you will have the following skills, experience and attributes:
Strong verbal and written communication skills
Intermediate to advanced computer and solid data entry skills
Confident telephone manner with exceptional interpersonal skills
Ability to multitask, prioritise and problem solve logically
Ability to balance our operation constraints with the needs of our customers in a positive and efficient manner
Be engaging and professional with an ability to follow instructions
Self-motivated, reliant and a proven team player
Why you should join our team
At William Adams, you'll feel like you truly belong. We're a tight-knit crew that takes pride in our work, backs each other in, and stays connected through open, approachable leadership. We're driven by a shared commitment to delivering great outcomes for our customers and making a real impact every day.
You'll also enjoy ongoing career and development opportunities, a competitive salary package, and a range of benefits — from novated leasing and purchased leave to discounts at over 470 retailers through The Hub.
As part of the application process, shortlisted candidates will be invited to complete a short video questionnaire. This helps us get to know you a little better beyond your resume.