Job Title: Shift Supervisor
Job Description:
A shift supervisor is a key role in our organization, responsible for overseeing shifts to ensure seamless operations and customer satisfaction. This position plays a vital part in maintaining a safe and efficient work environment.
Key Responsibilities:
* Oversee shifts to guarantee compliance with operational standards and regulations.
* Develop and execute training programs to enhance the skills of team members.
* Support sales growth by providing exceptional customer service and suggestive selling techniques.
* Implement strategies to boost customer experience and loyalty.
Requirements:
* Previous experience in retail or hospitality.
* A passion for training, coaching, and mentoring team members.
* Strong communication and interpersonal skills.
* Alignment with organizational values such as teamwork, guest obsession, and career growth.
What We Offer:
* Comprehensive on-the-job training to develop leadership skills.
* Leadership and succession planning for career advancement opportunities.
* Career pathways for promotion within our organization.