Customer Development Manager Role
Foster Exceptional Customer Relationships in the Automotive Industry
This role involves establishing and maintaining effective relationships with target customers, understanding their needs, proactively addressing their challenges, and identifying opportunities for growth within the automotive aftermarket.
* Attend sales meetings, trade shows & training sessions to stay up-to-date on industry trends and best practices.
* Utilize CRM systems to manage customer interactions and track sales performance.
* Prior experience working in account management across parts and equipment is highly valued.
* Demonstrate strong communication and negotiation skills to build trust and drive results.
* Hold a valid Australian driver's license to facilitate on-site visits and meet customer needs.
NAPA is Australia and New Zealand's leading provider of solutions in the automotive aftermarket, serving industries including Trade, Industrial, wholesale, and mining.
As a Customer Development Manager, you will be rewarded with an attractive base salary, superannuation, incentive structure, tools of trade, staff discounts, private health insurance discounts, employee assistance program, paid volunteer leave, and access to our employee platform MOVE.
We are part of GPC Asia Pacific, a global organization with over 8,000 team members in Asia Pacific and 60,000+ globally.
Key Responsibilities:
* BUILD CUSTOMER RELATIONSHIPS: Develop and maintain strong relationships with existing and potential customers to understand their needs and preferences.
* ANALYZE BUSINESS OPPORTUNITIES: Identify areas of growth and develop strategies to increase sales and revenue.
* IMPLEMENT EFFECTIVE SOLUTIONS: Utilize problem-solving skills to address customer concerns and provide tailored solutions.