Front of House Position – Luxury Day Spa
Location: Hussh Body and Soul, Bunbury
Employment Type: Part Time - Full Time
Availability: Tuesday to Saturday (hours can be semi-flexible for the right candidate)
Are you warm, welcoming, and passionate about delivering exceptional customer experiences? Hussh Body and Soul, a premier luxury day spa, is seeking a Front of House professional to be the face of our serene sanctuary. We pride ourselves on creating a calm, nurturing environment for every guest who walks through our doors—and it all starts with you.
About the Role
As the first point of contact, you'll play a key role in setting the tone for a relaxing, luxurious experience. This role also incorporates clinic coordination, ensuring our therapists, schedules, and daily spa flow operate smoothly and professionally.
Your Responsibilities
* Greeting clients with warmth and professionalism
* Managing bookings and appointments using our spa scheduling system
* Answering phone and email inquiries with care and clarity
* Supporting daily spa operations (client check-in/out, payment processing, beverage service, maintaining presentation of reception area)
* Communicating effectively with therapists and spa management to ensure seamless service delivery
* Overseeing clinic coordination duties, including managing treatment room schedules, helping maintain operational flow, and supporting therapists with client transitions where needed
* Social media creation
What We're Looking For
* A polished, professional, and calm presence
* Strong communication and organisational skills
* Previous experience in a spa, salon, clinical, or high-end customer service setting preferred
* Tech-savvy with booking systems
* A genuine passion for wellness and making people feel cared for
Perks of Joining the Hussh Team
* Work in a beautiful, tranquil environment
* Staff discounts on treatments and products
* Ongoing training and support
* A warm, inclusive team culture
* Opportunity to grow within the wellness industry
If you want to be a part of our team, please send a cover letter and resume to ***************@hotmail.com
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