Hartley's Fresh Market is seeking a friendly and customer-focused Customer Service Assistant to join our team at our Ballina store. This is a casual position, offering flexible hours to suit your lifestyle.
What you'll be doing
- Providing excellent customer service by greeting and assisting customers in a courteous and professional manner
- Ensuring the store's presentation is maintained to a high standard by restocking shelves, tidying displays, and keeping the store clean and organised
- Operating the cash register, handling cash and card payments, and providing accurate transactions
- Answering customer inquiries and resolving any issues in a timely and efficient manner
- Supporting the team with other general store duties as required
What we're looking for
- Previous experience in a customer service or retail role, with a passion for delivering exceptional service
- Robust communication and interpersonal skills, with the ability to engage with customers from diverse backgrounds
- Excellent problem-solving and critical thinking skills to handle customer inquiries and concerns
- Reliable, flexible, and able to work well in a team environment
- Attention to detail and the ability to maintain high standards of store presentation and organisation
What we offer
At Hartley's Fresh Market, we believe in creating a positive and supportive work environment for our team. We offer a competitive hourly rate, flexible scheduling, and opportunities for career development. You'll also enjoy a range of benefits, including staff discounts on our high-quality fresh produce and groceries.
About us
Hartley's Fresh Market is a family-owned and operated grocer with a strong focus on providing our local community with fresh, quality produce and exceptional customer service. We take pride in our local roots and commitment to supporting the Ballina region. Join our team and be a part of our continued growth and success.
Apply now to become our next Customer Service Assistant!
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