Service Desk Analyst | Permanent Position | Western Sydney
**Your new company**
An exciting new opportunity is available for a Service Desk Analyst for a Global Leader in Insulation and Building solutions. This is a permanent opportunity located in Western Sydney.
**Your new role**
You will be responsible for providing 1st & 2nd Line break/fix support to the customer base. Assisting with the upgrade and replacement of factory-based systems. Desktops / Servers / Switches etc
**What you'll need to succeed**
- Minimum 1-2 years relevant experience
- General telecommunications and networking knowledge
- Experience troubleshooting MS Office 365
- Experience Windows 10 installation, Troubleshooting and Support
- Knowledge of Exchange - New Mailbox Creation.
- Configuring New Laptops and Desktops
- Hardware and Software inventory Management
- Experience Liaising with local 3rd parties to resolve issues and obtain quotes for locally sourced hardware
- Minimum 1-2 years relevant experience
- General telecommunications and networking knowledge
- Experience troubleshooting MS Office 365
- Experience Windows 10 installation, Troubleshooting and Support
- Knowledge of Exchange - Current Mailbox Creation.
- Configuring Recent Laptops and Desktops
- Hardware and Software inventory Management
- Experience Liaising with local 3rd parties to resolve issues and obtain quotes for locally sourced hardware
**What you'll get in return**
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
**LHS 297508** #2675864
📌 Service Desk Analyst
🏢 Hays
📍 Sydney