WHO ARE WE
At Football Queensland, our vision is for football across the state to be united - to be the game of choice, for all, for life.
As the governing body for football in Queensland, we are dedicated to developing and growing the game at all levels. We lead and support our clubs, volunteers, coaches, referees, and stakeholders to deliver exciting and exclusive football experiences - anytime, anywhere.
We also proudly manage player development pathways and deliver premier football competitions across the state to ensure quality and opportunity for everyone involved.
Whoever you are, whatever your age, wherever you are from, whatever your story - football has the power to inspire and unite us all.
About the Role
Football Queensland is seeking an experienced and values-driven Senior Officer - State Integrity to support the integrity, safety and fairness of football across Queensland.
Reporting to the General Manager - Leagues & Officials, this role is responsible for managing complaints and investigations under the Football Australia Member Protection Framework and relevant Football Queensland policies. You will play a key role in upholding best-practice integrity standards across the game, working closely with internal and external stakeholders including clubs, participants, volunteers, and Football Australia.
This is a hands-on role suited to someone who is confident managing sensitive matters, conducting investigations, and providing clear, empathetic advice in a complex sporting environment.
Key Responsibilities
Integrity & Complaints Management
* Manage all complaints and investigations in accordance with the Member Protection Framework, including investigations, tribunals, mediations and sanctions
* Ensure Football Queensland's ongoing compliance with the Member Protection Framework and relevant integrity policies
* Maintain accurate records of all current and historical matters within the Complaint Management System
Advice, Education & Support
* Provide timely advice and assistance to Football Queensland staff and clubs regarding alleged breaches of rules, regulations, codes and policies
* Deliver integrity education and guidance to key stakeholders across the football community
* Support Football Queensland staff and volunteers in navigating integrity issues with professionalism and care
Policy & Continuous Improvement
* Assist in the development, review and implementation of integrity policies, guidelines and procedures
* Contribute to annual reviews of key integrity policies, ensuring stakeholder consultation and alignment with industry best practice
* Assist in the development of confidential reporting and information-gathering tools
* Stay informed on emerging technologies and practices to enhance integrity capability
Stakeholder Engagement
* Build and maintain strong working relationships with internal teams, clubs, volunteers and governing bodies
* Liaise effectively with Football Australia and other external stakeholders as required
About You
1. You are a calm, confident and highly professional operator who can manage complex and sensitive matters with integrity and empathy. You are comfortable engaging with a diverse range of stakeholders, from senior executives to volunteers, and can balance policy compliance with practical people-focused outcomes.
You will bring: Proven experience conducting investigations and preparing clear, accurate reports
2. Strong communication skills across phone, email, face-to-face, video and digital platforms
3. The ability to manage difficult and challenging conversations and accuracy, discretion and empathy
4. Experience or understanding of sporting regulations and integrity frameworks
5. High attention to detail and strong organisational skills
6. Ability to prioritise tasks, meet deadlines and exercise sound judgement
7. Confidence working both independently and as part of a collaborative team
8. Strong computer literacy, including the Microsoft Office suite
9. Familiarity with Queensland geography and an understanding of the football landscape is highly regarded
Qualifications & Experience: Essential
* Relevant experience in integrity, investigations, governance, regulation or administration
* Current Blue Card (Working with Children) or willingness to obtain one
* Current Driver's Licence
Desirable
* Tertiary qualifications in Law, Governance, Justice Studies, Sport Management or a related discipline (or equivalent experience)
* Experience working with volunteers and community-based organisations
* Experience within football or another major sporting code
* Knowledge of contemporary management and administration practices, including report writing and project coordination
* Strategic mindset with the ability to identify efficiency improvements and service enhancements
Key Stakeholders
* CEO and General Manager, Finance
* General Manager - Leagues & Officials
* Football Queensland Executive Team
* Regional General Managers and Regional Teams
* Competitions Team
* Clubs, club executives and the broader football community
Additional Information
* The role my require interstate and occasional interstate travel
* Some work outside standard business hours (evenings and weekends) may be required by agreement
Why Join Our Team? As the State governing body for football in Queensland, we're dedicated to growing the sport at every level - from grassroots to elite. Join a passionate and purpose-driven team that values integrity, inclusion and community impact. Here, your work helps shape the future of football, creates real opportunities for players and fans, and strengthens the spirit of the world's most loved game. If you believe in the power of sport to unite, inspire, and lead positive change - we want you on our team. HOW TO APPLY: Please submit your application by clicking 'Quick Reply' no later than COB on Friday, 6 February 2026.