Roles based in Perth, Brisbane, Sydney, Tasmania & Melbourne
Join a team committed to technical excellence, customer service, and quality outcomes in insurance repairs.
We are seeking a Building Technical Advisor to join our Consumer Property Claims team.
This is a permanent, full-time role within a team focused on technical standards, customer service, and quality results in insurance repairs.
You will use your experience in the industry to assist internal stakeholders on residential building matters, ensuring compliance with relevant industry standards.
About the Role
As a Building Technical Advisor, you will provide guidance to internal stakeholders to ensure adherence to building codes, accurate scoping, and effective cost control.
Your responsibilities include providing expert advice on repair methodologies, building compliance, and scope assessment, in addition to working together with specialists and suppliers to achieve suitable outcomes.
Your contributions will play a critical role in influencing customer satisfaction and claim outcomes.
Key Responsibilities
Provide technical advice on residential building issues, including repairs, rectification works, and compliance matters
Review scopes of work, quotes, and specialist reports to ensure accuracy and appropriateness
Provide support to stakeholders on complex and major repairs, offering guidance on repair methodology and risk mitigation
Collaborate with engineers, geo-techs, certifiers to resolve technical challenges and determine cause of damage
Carry out on-site inspections to confirm adherence to the National Construction Code, Australian standards, and to ensure repair standards and workmanship
Identify risks and potential fraud, ensuring adherence to internal policies and industry regulations
Contribute to continuous improvement initiatives and technical training by staying informed on industry standards and developments
What You'll Bring
Minimum 5+ years in residential building/renovation and estimating
Strong understanding of residential building codes, standards, and compliance requirements
Proven experience in scheduling and supervising trades and repairs
Extensive knowledge of the property repair industry and current practices
Current or expired builder's licence
Capabilities
Exceptional customer service and communication skills
Strong technical knowledge and ability to interpret building information
Advanced problem-solving and negotiation abilities
Effective time management and prioritisation
Proactive mindset with a focus on continuous improvement
Computer literacy and adaptability in a dynamic environment
What we can offer you
Discounts and offers on a range of insurance products
A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks secondary carer parental leave, and unlimited paid emergency response leave
Invest in your brighter future with ongoing study support and career development programs
Give back to our communities with payroll giving, donation matching and paid volunteer leave
Prioritise your work/life balance with our robust employee assistance program and dedicated employee council
Employee benefits | Suncorp Group
At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected.
We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
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