11th December, **** In this pivotal leadership role, you'll elevate service standards, streamline front line operations, and drive occupancy outcomes.
As the key point of contact for residents, staff, and partners, you'll lead with clarity, resolve issues with care, and ensure seamless daily operations.
If you're driven by people, performance, and purposeful impact, this is your chance to lead where it matters most.
At a glance, you will: Champion a warm, professional front desk experience – solve problems fast, exceed expectations, and set the tone for resident care.
Own the leasing journey from enquiry to move-in.
Convert leads, maintain high occupancy, and support business growth.
Recruit, train, and mentor a high-performing crew.
Foster collaboration, lift performance, and lead by example, Deliver meaningful resident experiences through events, support, and the Residential Life Program – making UniLodge feel like home.
Maintain high standards across safety, policy compliance, and reporting, while supporting continuous improvement in line with UniLodge's values and procedures.
About You: To be successful in this role, you will need: Unrestricted Work Rights in Australia.
Working with Vulnerable People's Check (ACT) Proficient with technology and confident in administrative systems.
Excellent communication skills and professional presentation.
Demonstrated leadership experience within hospitality or a UniLodge setting.
Benefits: Inclusive Culture – Collaborate with a diverse and engaging team Voice Your Opinions – Share feedback in annual surveys and connect on Viva Engage Company-funded Flu Vaccinations – we've got your back during flu season General Referral Bonuses - Up to $1,000 AUD/NZD for successful referrals Travel Perks – Access exclusive rates at Essence Hotels Apartments Discover Us: At the UniLodge Living Group, we believe great living experiences start with great people.
Whether your passion lies in property management, hospitality, or community engagement, you'll find purpose and opportunity here.
We're home to five distinct brands, all united by a single vision: to create exceptional living environments across Australia and New Zealand.
With a rapidly growing portfolio of over 150 properties and more on the horizon - there's never been a more exciting time to be part of our journey.
Take the next step in your career and lead our frontline team to service excellence
Apply now with your cover letter and resume and continue to develop your career with us.
Our organisation is proud to be an equal opportunity employer.
We embrace diversity and are dedicated to fostering an inclusive environment where every individual's unique experiences and contributions are valued.
If you're interested in joining us, we welcome your application.
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