About the job Salesforce Business AnalystJob Description for Salesforce Business Analyst in Melbourne● Documenting baseline information and requirements● Developing and defining project roadmaps/workstreams in conjunction with program lead and delivery teams● Tracking delivery progress of documented To Be requirements● Liaising with teams, managers, and stakeholders● Analyzing Salesforce implementations● Applying relevant/best practice methodology for the business● Solving issues during testing● Ad hoc items as requiredYour experience and capability● Extensive experience in Salesforce program and implementation working with internal and external teams (System Integrators)● An analytical mindset. Being able to analyze multiple data sources in an investigative manner is important and provides insights● Enjoy all things data● Tracking and evaluating in a detail-oriented manner and advising the business on what should be reported on for value-add● The ability to make decisions fast. Being able to make actionable recommendations based on data findings will be important● The ability to take the initiative● Tell the business what you need confidently● Experience with collaborative workspaces such as Confluence and Jira● Relevant tertiary qualifications or equivalent extensive experience● Flexibility to step outside defined role in order to get something done● Excellent verbal and written communication skills. Ability to clearly communicate complex ideas to both technical and non-technical teams● The ability to take the initiative and think outside the box to meet the objective● Enjoy working in fast-paced agile team environment
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