Sales and Customer Support Representative
Are you a customer-centric professional with excellent communication skills? Do you enjoy working in a fast-paced environment where no two days are the same?
We're looking for a Casual Sales and Customer Support Representative to join our team. In this role, you will provide exceptional customer service to our clients via phone, email, chat, and social media platforms.
About the Role:
In this position, you will be responsible for responding to customer inquiries, resolving issues, and providing proactive support to ensure a positive experience for our customers. You will work closely with our internal teams to collaborate on sales opportunities and resolve any customer complaints efficiently.
Your Responsibilities Will Include:
* Responding Promptly and Positively to Customer Enquiries
* Providing Expert Product Knowledge and Advice
* Upselling and Cross-Selling Opportunities
* Maintaining Accurate Records of Customer Interactions
* Working Collaboratively with Internal Teams
What We're Looking For:
You will have at least 1 year of experience in a customer-facing role and excellent communication and problem-solving skills. You will be confident and comfortable working in a fast-paced environment and able to adapt to changing situations quickly.
Benefits:
* Competitive Salary and Benefits Package
* Flexible Working Hours and Remote Work Options
* Opportunities for Professional Development and Growth
Job Type:
This is a casual part-time role based in Preston, Melbourne. The successful candidate will have the ability to work independently and as part of a team, with a strong focus on delivering exceptional customer service.