Company Description
PMCi is a trusted project management and delivery leadership advisory firm specialising in governance, assurance, and execution of complex initiatives across the public and private sectors. Our expertise spans project and program management, business analysis, and change management, ensuring strategic alignment and operational success.Recognised as a government-accredited provider, PMCi employs globally endorsed best practices to deliver strong governance and measurable outcomes. Our experienced multidisciplinary teams support complex ICT and digital transformations, process optimisation, project recovery, and capability uplift in Australia, PMCi is committed to driving efficiency, innovation, and sustainable outcomes for organisations nationwide.
Role Description
PMCi is seeking 3 experienced Business Analysts for roles based in the Rockhampton / Central Queensland region. These roles will support a portfolio of education systems and business transformation initiatives, with a focus on improving processes, optimising workflows, and supporting the delivery of high-quality solutions across complex enterprise environments.
The Business Analysts will play a key role in improving efficiency and effectiveness by analysing current processes, identifying opportunities for improvement, and translating business needs into actionable requirements. Working closely with project teams, stakeholders, and technical specialists, they will help deliver high-quality solutions that enhance education systems, processes, and outcomes, supporting students, staff, and overall organisational capability.
Responsibilities:
Gather, analyse, and document business requirementsMap and document current-state and future-state processesFacilitate stakeholder workshops and interviews to capture requirements and insightsConduct gap analyses to identify inefficiencies, risks, and opportunities for improvementPrepare high-quality functional and business requirements documentation suitable for project teams and developersSupport workflow redesign and process optimisation initiativesEngage with cross-functional teams to ensure alignment and successful implementation of solutionsCollaborate with project managers and technical teams to support project deliveryContribute to the development of tools, templates, and reporting mechanisms as requiredApply best-practice approaches to business analysis, stakeholder engagement, and documentation
Qualifications
Strong skills in Business Analysis, including defining and eliciting business requirements, functional analysis, and supporting solution designProven experience in documenting current-state and future-state business processes, workflow mapping, and requirements traceabilityProficiency in analysing and optimising business processes to improve organisational efficiency and service deliveryStrong analytical and problem-solving skills to identify trends, evaluate solutions, and provide data-driven recommendationsExcellent communication and stakeholder engagement skills, including facilitating workshops and translating complex concepts into clear business languageExperience working with cross-functional teams in project or program delivery environmentsExperience in education, university, VET, or student systems environments highly desirableFamiliarity with best-practice frameworks such as PRINCE2, MSP, BPMN, or related methodologies is advantageousA relevant degree or industry certification in Business Analysis, IT, Project Delivery, or a related fieldPrior experience in ICT transformation, systems uplift, workflow automation, or public sector environments is highly regarded
If you are an experienced Business Analyst looking to contribute to meaningful transformation initiatives in the education sector, PMCi welcomes your application.
PMCi is an equal opportunity employer and we encourage all qualified candidates to apply.