Overview
Join to apply for the Administration Officer role at Healthscope.
Are you looking for a rewarding career that allows you to combine your professional skills and passion for delivering excellent customer service to people?
Our Patient Services Team provides outstanding customer care to patients and their families. We have vacancies for enthusiastic and motivated individuals to work alongside our team of Administration staff in supporting the hospital’s Admissions and Wards. These are great roles for experienced and patient care focused individuals who are aiming for work-life balance and a agile career in healthcare.
Responsibilities – Administration Officer
- Performing a broad range of administration duties including managing a busy reception desk
- Answering and redirecting calls
- Organising appointments and preparing admission paperwork
- Conducting follow up requests and making reminder calls for visits
- Maintaining accurate and effective record management systems including preparation of medical records
- Performing Health Fund Checks (as required)
- Managing the collection of excesses/co payments
- Coordinating with staff from other departments
- Completing other clerical tasks such as data entry
- Ensuring efficient functioning of our Administration
Responsibilities – Ward Clerk
- Greet all customers
- Handle inquiries with a friendly and professional manner
- Manage clerical and administrative responsibilities such as prostheses billing
- Maintain accurate and timely patient information data collection and processing of medical records
- Assist nursing staff with indirect patient care under the supervision of Nurse Managers
Essential Criteria
- Demonstrated experience in administrative tasks with a customer focused approach to service delivery
- Proven flexibility and reliability
- Proven effective communication and liaison skills
- Demonstrated written communication skills
- Initiative and ability to problem solve
- Ability to work within a team in a multi-disciplinary environment, treats everyone with courtesy and respect, responds positively to requests for assistance
- Ability to use patient information and record systems and a commitment to patient confidentiality
- Strong computer skills and willingness to learn and use patient management systems and databases
About Us
Lady Davidson Private Hospital is one of the largest private dedicated rehabilitation hospitals in Australia, affiliated as a teaching hospital with Sydney and Macquarie Universities. With 115 inpatient rehabilitation beds, the hospital has been designed to promote rehabilitation through our inpatient programs.
Selection Criteria
- Excellent interpersonal and professional communication skills
- Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast paced environment
- Strong attention to detail
- Experience in MS Office (Outlook, Word, and Excel)
- Works well independently and within a team
- WebPas Hospital system experience (desired)
- Medical Secretary Experience (desired)
Application Details
Applications close: 22 September 2025. For further enquiries please contact our Front Office Manager via email To apply: please click the Apply button below to be taken to our online application form. Include a cover letter stating why you're interested in this role and your part-time availability, along with your CV including contact details of two professional referees.
Job Information
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Administrative
- Industries: Hospitals and Health Care
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📌 Administration Officer
🏢 Healthscope
📍 Sydney