The Major Accounts Coordinator plays a critical role in supporting our Major Accounts and Facilities teams, ensuring seamless administrative, commercial, and quotation support across minor works, audits, and customer engagements.
This role is central to maintaining strong customer relationships and operational excellence. By being proactive, detail‐driven, and commercially aware, the Coordinator enables the Major Accounts Team to stay focused on delivering value to customers while ensuring accuracy, timeliness, and financial control across processes.
This position is well‐suited to someone who thrives at the intersection of administration, finance, and customer support, and who is motivated by being a trusted operational partner to commercial teams.
Key Responsibilities
Commercial & Financial Coordination
* Prepare, develop, and issue clear, accurate proposals and quotations for minor works and audit activities.
* Support the Major Accounts Manager and Facilities Manager with pricing, quotes, and cost-related administration.
* Follow up on issued quotations to support timely customer decision-making and conversion.
Purchasing & Supplier Management
* Raise and issue purchase orders to local suppliers for materials delivered to customer sites.
* Raise and issue labour purchase orders to sub-contractors, ensuring accuracy and compliance.
* Liaise with contractors to coordinate and schedule site audits and visits.
Customer & Operational Support
* Book audits directly with customers on behalf of the Facilities Manager.
* Provide Project Managers with accurate sales orders and complete sales folders to enable smooth construction and delivery processes.
* Assist with the creation of load signs and other supporting project documentation.
Data & Systems
* Maintain accurate data entry across spreadsheets and internal systems.
* Work within ERP and business systems (experience with Microsoft Dynamics AX / Navision is beneficial but not required).
General Administration & Compliance
* Provide ad hoc administrative support across the Major Accounts function as required.
* Ensure compliance with all Safer Storage Systems policies, Management Guidelines, Workplace Health & Safety requirements, and Code of Conduct.
Essential
* Demonstrated experience in a sales, finance, or commercial support role.
* High proficiency in Microsoft Office, with strong Excel capability.
* Experience working with quotations, purchase orders, or financial/transactional data.
Desirable
* Experience using Microsoft Dynamics AX (Navision) or similar ERP systems.
* Exposure to facilities, construction, engineering, or project-based environments.
Key Competencies & Ways of Working
* Strong organisational and time management skills, with the ability to juggle multiple priorities.
* Exceptional attention to detail and accuracy, particularly with financial and customer data.
* Analytical and structured thinking paired with sound business judgement.
* Proactive, dependable, and comfortable working under pressure.
* Commercially aware, with a clear understanding of how operational excellence supports revenue and customer satisfaction.
* Resilient, adaptable, and positive in the face of change.
Development & Career Opportunities
* Build deep knowledge of the business, customers, and commercial processes.
* Develop financial and operational expertise within a complex, project-driven environment.
* Progress into other roles across the business as capability and interest develop.
This role does not include people management responsibilities.
Organisational Context
This role sits within Safer Storage Systems (SSS), and the responsibilities reflect SSS's current structure and ways of working.
Location: Melbourne, Australia
Start date: Soonest, apply today!
Form of contract: Permanent employment
For further questions about the position or process, contact VP Talent Acquisition & Employer Branding by email: beate.hall-hofso@elementlogic.net.
We believe individuals should be in their element and we recognize, celebrate, and nurture the strength of diversity. We offer equal opportunities and welcome applicants regardless of age, race, ethnicity, gender identity and expression, sexual orientation, language, national origin, mental and physical abilities, religious and political affiliations, stage of life, or family circumstances. We desire a work environment where people flourish with their unique abilities, perspectives, and life experiences.
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