Company Description
True Blue IT Services is a managed IT services provider catering to businesses and individuals with a diverse range of technology solutions. These include 24/7 IT support, cyber security services, cloud solutions, Microsoft 365 offerings, as well as web and app development. True Blue is committed to delivering reliable and innovative IT support tailored to the specific needs of its clients.
Role Description
This is a contract, on-site role based in Darwin City, NT, for an Information Technology Support Technician. The technician will provide technical support to address hardware and software issues, assist in troubleshooting computer systems, and ensure smooth IT operations. Responsibilities also include maintaining and managing desktop computers, offering printer support, and performing computer repairs to ensure equipment reliability and functionality.
Qualifications
* Experience in providing technical support and troubleshooting hardware and software issues
* Expertise in managing desktop computers and performing computer repairs
* Proficiency in assisting with printer setup, maintenance, and support
* Strong analytical and problem-solving skills
* Excellent communication and customer service skills
* Ability to work effectively in an on-site environment
* Certifications such as CompTIA A+, Microsoft certifications, or relevant IT qualifications are a plus