Compassionate Care Professional
As a proactive and empathetic Care Manager, you will support clients across the region.
You will be the primary point of contact for new and existing home care clients, guiding them through their aged care journey with expertise.
Your responsibilities include:
* Delivering exceptional service and tailored home care solutions to clients.
* Building strong relationships with clients and families to understand their needs and develop personalised care plans that promote independence and wellbeing.
* Maintaining high levels of client satisfaction through regular communication and reviews.
* Collaborating with healthcare professionals to coordinate care and ensure efficient service delivery.
* Supporting new client enquiries and onboarding with empathy, and helping match suitable care workers to client needs.