Sales/Warehouse Assistant - Senior Position
Retail | Full Time | Mackay, QLD
We are currently seeking a full-time sales/warehouse assistant to join our team. Responsibilities include supporting sales and warehouse teams, managing inventory, fulfilling orders accurately and promptly, contributing to sales targets and business objectives, and providing exceptional customer service. The store operates 7 days a week; availability to work every third weekend on a rotating roster is required. The position is based in Mackay, QLD.
Hours:
* Monday - Friday: 8:35am - 5:10pm
* Saturday: 8:40am - 2:10pm
* Sunday: 9:35am - 1:10pm
(Every third weekend)
Key Responsibilities:
* Assist with inventory management
* Handle cash, process payments and returns
* Support sales efforts, including up-selling and cross-selling
* Stock, merchandise, and maintain store cleanliness and organization
* Assist in training new employees and support other departments as needed
* Provide excellent customer service, including greeting customers, assisting with product searches, answering questions, and resolving complaints
* Demonstrate willingness to learn and dedication to accuracy
* Experience with inventory control processes
* Maintain professionalism and uphold a positive reputation
* Possess strong customer service skills
* Exhibit excellent time management, organizational, and technical skills
* Communicate effectively with staff, customers, and management
* Work collaboratively in a fast-paced environment, with experience in merchandising, inventory management, or visual display preferred
* Perform physically demanding tasks, including lifting heavy objects, standing for extended periods, and working in various temperature conditions typical of warehouse environments
About W. Titley & Co:
For four generations, the Titley name has symbolized quality and service. Established in 1926 by bootmaker William Titley, W. Titley & Co. has served country shoppers with quality clothing, footwear, and accessories, prioritizing customer satisfaction.
What we offer:
We are a growing company committed to innovation and meeting customer needs. Benefits include:
* Flexible scheduling
* Opportunities for career growth
* 30% staff discount across all stores in Charters Towers, QLD, and Mackay, QLD
Interested? Join our team today and make a difference!
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