We are a fast-paced fencing company with a solid foothold in the Building & Construction Industry since 1995.
We are looking for an energetic, charismatic person to join our team.
We pride ourselves on our reputation and repeat clientele base of Residential & Commercial clients.
Job Description
This role involves:
- Answering inbound telephone calls in a customer-focused manner and re-directing to internal departments as required.
- Working within Company internal computing and manual systems.
- Ensuring Company compliance with lead handling steps aligned with ISO9001 procedures.
- Updating company CRM database following calls with customers.
- Providing support for CRM handling, audits, and reporting.
- Assisting with data entry, record keeping, and document management.
- Responding to customer email and queries in a timely manner.
- Providing administrative support to the Managing Director as required.
- Creating folders for customer documents and filing.
- General Office Duties such as answering phones, filing, and dealing with client queries.
- Liaising with internal teams to support the smooth flow of information.
Requirements
We are looking for someone with:
- Building and Construction Industry background, preferably within the Fencing Industry.
- Strong ability to work within a fluid environment adapting to constantly changing demands.
- Positive and friendly attitude.
- Excellent communication skills on all levels – written and verbal.
- Creative and imaginative ideas for position and Company improvement.
- A good work ethic, reliable, and punctuality record.
- Solid analytical and problem-solving skills.
- Sound Computer knowledge and basic Program Skills.
- An acute attention to Detail.
- Enthusiasm to be pro-active, well-organised, and adaptable.
- Good communication Skills.
- Resilience.
- Articulate phone manner.
- Ability to work efficiently and effectively with limited supervision.
- Surpassed personal presentation, a professional manner, and pride in your work.
- Willing to learn and go the extra mile.
All Hills Fencing is an equal opportunities employer and welcomes applications from all qualified candidates.
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📌 General Administration Officer
🏢 All Hills Fencing
📍 Sydney