Job Role Overview
We are seeking an Administration Clerk to deliver exceptional customer service and support our team in Ballarat.
As a key member of our administration team, you will have a good understanding of purchasing processes, general retail operations, and liaising with customers.
* Must have passion for delivering excellent customer service.
* Be highly motivated and results-driven with outstanding communication skills.
* Enjoy working in a team environment.
Key Responsibilities
* Excellent verbal and written English communication skills.
* Highly organised with great time management skills.
* Experience in filing, creditors, debtors, banking, reconciling, and general Adhoc tasks.
* Motivated with a keen eye for detail.
* Able to work with minimal supervision.
* Competent computer skills with sound knowledge in Excel and Word.
* Experience resolving customer complaints and making quick decisions.
* Ability to prioritise workload and meet deadlines.
* Flexibility across retail trading hours, including weekends and public holidays.
What We Offer
* Generous staff discounts.
* Career progression opportunities with a wide support network.
* A positive and flexible work environment.