Join to apply for the Senior Business Developer Director - CX role at Probe CX
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At Probe CX, we're powered by passion, driven by curiosity, and united by our purpose: to do it better.
With clients across the Pacific, Asia, and North America, Probe CX is a trusted partner in delivering exceptional customer experience services. We're relentless in our pursuit of improvement, blending people, process, data, and technology to help our partners thrive in increasingly complex and competitive markets.
We're looking for a Senior Business Development Director to help drive our next stage of growth. In this individual contributor role, you'll be focused on building a strong pipeline and bringing in new enterprise and upper mid-market clients across ANZ.
If you're a driven seller who enjoys the thrill of the chase and can bring strategic deals to life, you'll fit right in.
What You'll Do
* Prospect, pitch, and close new business opportunities with large organisations
* Lead sales conversations with senior buyers, including CIOs, Heads of CX, and commercial leads
* Collaborate with internal teams to develop compelling solutions that deliver impact
* Use CRM and pipeline reporting to manage your sales activity and progress
* Focus on key industries such as BFSI, retail, telco, government, and others
What You Bring
* 5+ years in B2B sales or business development, ideally with a focus on BPO, tech or services
* A track record of success acquiring new business and meeting targets
* Confidence engaging at senior levels and guiding clients through a consultative process
* Self-starter mindset — motivated, accountable, and outcomes focused
* You might come from SaaS, outsourcing, CX, consulting, or a completely different industry — we're open-minded
Why Join Probe CX?
* Uncapped earning potential — rewards aligned to performance
* Strong internal teams and solution support to help you close with confidence
* Work across a wide range of CX and digital capabilities
* A culture that supports growth, flexibility, and professional development
* Clear progression pathways as the business continues to expand
At Probe CX, we believe that creating the right employee experience is the key to delivering outstanding customer experiences. We empower our people to think differently, grow their careers, and contribute to something bigger.
We also know that diversity and inclusion are key to building a high-performing workforce. We actively celebrate our differences and ensure our team members feel welcomed, heard, and valued — no matter their background.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Business Development, Consulting, and Sales
* Industries
Outsourcing and Offshoring Consulting, Business Consulting and Services, and IT Services and IT Consulting
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