Job Description
We are seeking an experienced and passionate leader to join our QLD State Team as a Regional Leader. This is an exciting opportunity to oversee Lorna Jane stores, manage Store Leaders, and drive sales performance.
About the Role:
* Manage 10 stores with direct Store Leader reports.
* Act as a brand ambassador and connect all team members to the Lorna Jane philosophy and key brand focuses through focused communication and training plans.
* Drive sales performance and exceptional customer service experiences across your region.
* Lead by example to foster a customer first mindset.
* Continuously reviewing results and driving sales and the achievement of KPIs.
* Provide clear and effective communication aligned with the strategy focuses to your team.
* Provide consistent coaching and training to support any skill gaps with your Store Leaders.
* Foster talent and striving to retain team members through effective internal professional progression.
* Seek and act on feedback from your direct reports to build self-awareness.
* Contribute and work closely with the Recruitment team for successful recruitment activations and continuously networking to form relationships to attract future talent.
* Ensure stores follow through on all VM & operational processes.
Requirements:
* Previous retail multi-site management experience with a proven ability to lead and motivate teams.
* At least three years' experience in a similar position.
* Business acumen and commercial awareness with exceptional sales ability.
* Passion for customer service and supporting team members to meet sales targets and KPIs.
* Ability to analyse data to drive actionable insights and have sound critical thinking skills.
* Ability to manage time effectively and work independently, being a self-driven person.
* Driver's Licence and reliable car to travel to your stores.
Benefits:
* Be at the Cutting Edge: Work with advanced technology that makes your job easier and more efficient.
* Exclusive Discounts: Enjoy generous discounts on the latest Lorna Jane collections.
* Early Access: Be the first to see and experience our new collections before anyone else.
* Community Engagement: Get involved in local events and initiatives that support and inspire our community.
* Team Spirit: Join a supportive team that's more like a family.
* Growth Opportunities: We're committed to your development, offering opportunities for career progression and personal growth within the company.