As the Retail Manager, you will be responsible for overseeing the day-to-day operations of the bakery, ensuring smooth takeaway service and an excellent customer experience. This is a hands-on role that combines team leadership, operational management, and a passion for retail food service.
Key Responsibilities
· Manage the daily operations of the bakery, ensuring efficient takeaway and retail service
· Lead, train, roster, and support staff to maintain high standards of customer service and teamwork
· Implement and oversee operational policies and procedures to ensure consistency, efficiency, and compliance with food safety standards
· Monitor sales performance and bakery finances, including budgeting, cash handling, and financial reporting
· Manage stock levels and supplier relationships, including ordering, negotiating pricing, and ensuring timely supply of quality ingredients and products
· Plan and execute marketing and promotional activities to attract customers and grow sales
· Respond to and resolve customer feedback or complaints in a skilled and timely manner, maintaining Simmons Bakery’s reputation for excellent service
· Drive continuous improvement in operations, staff development, and customer experience
Job Type: Full-time
Pay: $78,000.00 – $82,000.00 per year
Work Authorisation:
- Australia (Required)
Work Location: In person
📌 Retail Manager
🏢 Simmons Bakery
📍 Biloela