About the Opportunity:
As a key member of our team, you will play a vital role in delivering exceptional customer service to residents and their families. You will be the primary point of contact, coordinating administrative tasks and ensuring the smooth delivery of consumer care.
* Ensure rosters are effectively managed to provide optimal service levels.
* Manage day-to-day administration, ensuring activities are clear, timely, and aligned with organisational objectives.
* Collaborate with the clinical leadership team to ensure compliance with regulatory requirements and award provisions.
About You:
* Excellent communication and interpersonal skills, with the ability to build strong relationships with residents, families, and colleagues.
* Able to understand and use contemporary IT applications, including MS Office and Teams.
* Proven organisational skills, attention to detail, and the ability to work independently and as part of a team.
Why Choose This Role?
* Opportunities for professional growth and development, with a focus on advancing your career in the field.
* NFP salary packaging benefits and discounted health insurance options.
* Paid parental leave and flexible working arrangements.