Customer Service Specialist - Paint Sales
Inspirations Paint is a leading paint specialists group, serving both retail and trade markets. We are looking for high calibre individuals to join our store teams.
The Inspirations Paint Nerang Store requires an enthusiastic Trade/Retail Sales Assistant for a full-time position. As part of DuluxGroup, one of Australia's largest network of paint stores, we serve both retail (DIY) and trade (professional/commercial) markets.
The ideal candidate would have a background in retail sales, paint knowledge or relevant personal experience in home improvement projects, providing exceptional customer experiences to both retail and trade customers.
The successful applicant will receive a competitive salary plus superannuation, uniform, and ongoing industry-leading training. The store hours are 6:30am-5:00pm Monday to Friday and 7:00am-4:00pm Saturday.
Key Responsibilities:
* Build long-term relationships with key customers by delivering exceptional customer service to both retail and trade customers.
* Provide expert advice to customers on paint products and mix colours accurately.
* Follow the company's guiding philosophy.
* Assist customers with sales, stock control, and merchandising while maintaining product knowledge.
* Maintain store presentation, stock management, and housekeeping.
* Adhere to Workplace Health & Safety guidelines.
Required Skills and Qualifications:
* Demonstrated excellent customer service skills with a personalized approach.
* Presentation and communication skills.
* Able to contribute and work effectively in a team environment.
* Proven sales experience and strong knowledge of paint and associated products.
* Approachable, confident, and energetic with a pleasant disposition and ability to handle customer queries and/or complaints.
* Attention to detail, initiative, and ability to learn new systems.
* Honest, reliable, and punctual.
* This role involves heavy lifting up to 25kg.
If you have knowledge of the paint industry and genuine interest in people, we encourage you to apply.