The ideal candidate will possess a positive and responsive customer focus, with a quality service attitude and professional demeanor. They should have superior attention to detail and a commitment to complete high-quality work.
Key Responsibilities:
* Receive clients' deliveries and confirm samples meet testing requirements.
* Process incoming sample deliveries into the laboratory, including sorting and labelling of samples.
* Read and understand client Chain of Custody (CoC) documentation.
* Log samples in the LIMS system with accuracy.
* Organise and follow up on freight pick-ups for internal and interstate samples.
* Liaise with clients regarding sample submissions.
* Help manage shared mailboxes relevant to sample areas.
* Maintain filing systems and documentation.
* Perform general housekeeping duties.
* Maintain an excellent standard of occupational health and safety.
Requirements:
* A positive, responsive customer focus and quality service attitude with a professional demeanor.
* Superior attention to detail and a commitment to complete high-quality work.
* Excellent computer skills, including MS Office suite; experience with a LIMS system is beneficial.
* Ability to process multiple concurrent requests efficiently and accurately.
* An understanding of laboratory safety and chemical hazards.
* Excellent communication, organisational, and time management skills.
* Ability to absorb and retain high levels of information.
Benefits:
* Discounts with Bupa, HCF, Hertz, HSBC, Virgin Australia.
* Opportunity to salary sacrifice car costs with Autopia.
* Corporate superannuation benefits with extensive modules of choice.
* Employee Assistance program providing counselling, support, and coaching.
* Friendly working environment with accessible management.
* Influenza Vaccinations.
* Opportunities to progress and develop your career within the company, including global opportunities for suitable candidates.