Zed3 Medical Group is a multi-disciplinary mental health business operating in Canberra and via telehealth around Australia. We provide services in Psychiatry, Psychology and Paediatrics. Our clinical work is predominantly trauma-focused, servicing a variety of clients across the Australian Defence Force, Australian Federal Police, Veteran and Civilian communities.
We are currently seeking expressions of interest for PhD/Masters students studying Psychology/Counselling as well as fully Registered Psychologists, Social Workers and Counsellors to work for us either from our Canberra office, or remotely from around Australia, as a Clinical Claims Specialist 1-3 days per week (with a preference for 2-3 days).
The primary role of the Clinical Claims Specialist is to assist in the preparation of mental health claims on behalf of Veterans to the Department of Veteran's Affairs. This involves conducting one-on-one telehealth interviews with Veterans to better understand the nature and source of their psychological injuries, along with administration and interpretation of various psychometrics. Following initial training in Canberra, if you are remote you will be supported remotely and required to operate as part of the Clinical Claims team with autonomy. Also, whilst strongly supported by the team, it is likely that in this role you will be exposed to recounts of significant trauma. Consequently, it is important that you are emotionally resilient and able to provide effective support to clients.
As a clinic, we are focused our team's wellbeing and growth and hope this job will allow support and development as mental health clinicians. We have seen a large growth in the team over the last 12 months, with further expansion expected. You will be invited to participate in fortnightly group supervision with the Clinical Claims Specialists, as well as ad hoc supervision with our psychology team which provides fantastic learning and networking opportunities. Whilst the job requires you to work remotely from a confidential space at home, it is likely that as the team grows, we can create local hubs for Clinical Claims Specialists to work together around the country.
We will be providing those in the role with a laptop and will be providing remuneration of $44.09/hour (plus super).
This role will begin with three days of training in Canberra on 19, 20, and 21 January 2026. All applicants must be available to attend training (costs covered).
To register your interest, please submit a cover letter and CV via Seek. For any enquiries, please email
*please note, this is a casual role as a Clinical Claims Specialist, not as a provisional psychologist. It is the applicant's responsibility to check if the role adheres to internship requirements.