Job Description
We are seeking a highly skilled and motivated Senior Retail Operations Manager to lead our retail operations in Traralgon. As a key member of our team, you will be responsible for driving exceptional customer experiences, succession planning, and executing visual merchandising in-store.
Key Responsibilities
* Lead by example to drive exceptional customer experiences and help your team deliver on sales targets.
* Succession plan your team to ensure they can progress into leadership roles when the time comes.
* Execute visual merchandising in-store and use your discretion to make commercial decisions.
* Understand stock management processes and prioritize tasks effectively.
* Coach and provide on-the-spot feedback to your team to support their growth and development.
Requirements
* Previous experience in a senior retail operations role.
* Strong leadership and coaching skills.
* Excellent communication and problem-solving skills.
* Able to work independently and as part of a team.
Benefits
* Up to 50% discount off Hanes Brands products.
* Exclusive 30% discounts for family and friends.
* Discounted health insurance cover and Employee Assistance Program (EAP).
* Access to our Health & Well-being app with perks like gym, fitness, and nutrition discounts.
* Quarterly store manager conferences with goodie bags, games, and business updates.
* Manager of the Month awards.
* Continual training and development to support career growth.
About Us
We are a leading apparel and lifestyle brand committed to creating positive impact on our community and planet. We pride ourselves on a supportive and inclusive culture that empowers our employees to grow and develop in their careers.