Technical Solutions Expert
This role involves leading a team in the planning, architecture, coordination, and management of professional services engagements. The primary focus is on architecting and project managing availability solutions, including data protection and monitoring.
Main Responsibilities:
* Provide input to proposal writing and Statements of Work
* Support delivery implementation and consulting services for Veeam Software solution design and deliverables
* Offer overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.)
* Assist with solution assessment and design
* Help estimate effort for Veeam Software solution implementation
* Address post-installation issues
* Create white papers, solutions guides, best practices, custom documentation, etc.
* Deliver onsite knowledge transfer on Veeam Software solutions
* Support Professional Services sales efforts
* Document configuration and completed activities
* Analyze installed environments and guide optimal Veeam Software configurations
* Facilitate communication between client and Veeam support
* Identify additional needs within the client's environment that can be resolved with Veeam Software solutions
* Contribute to process improvement and documentation
Qualifications and Skills:
* VMware VCP, Microsoft MCSE or equivalent experience
* Prince 2, ITIL, PMP, or equivalent experience
* Bachelor's Degree in technology required (A combination of education and experience will be considered)
* Hands-on experience with Veeam's Core products
* Proven Consulting and Project Management experience
* Excellent communication, interpersonal, and relationship-building skills
* Able to understand customer needs and architect appropriate solutions
* Focused on developing deep technical knowledge of VEEAM solutions and associated technologies
* Significant experience and understanding of virtualisation technologies such as VMware and Hyper-V
* Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.)
* Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services)
* Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.)
* Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.)
* Experience with Data Management, Data Protection, Data Analytics
* Extensive experience with Data Center, Business Continuity and Operating Systems
* A proven track record of success (Attitude, Competency, Activity Levels)
* Ability to successfully manage multiple simultaneous projects and accounts
* Working knowledge of Cloud technologies, capabilities, and protocols