Job Description
As a key member of our technology team, you will play a critical role in ensuring the smooth delivery and operation of our Monitoring, Observability, and AiOps platforms and services.
You will work closely with cross-functional teams to identify, troubleshoot, and resolve complex technical issues. Your expertise in implementing and supporting Splunk Cloud and ITSI platforms will be invaluable in this role.
Key responsibilities include developing and implementing strategic plans for AiOps initiatives, leading TechOps initiatives, and working with stakeholders to create automation frameworks.
In addition, you will be responsible for providing technical leadership to M&O and AiOps services, guiding development teams, and reviewing designs to ensure adherence to architectural standards.
Required Skills and Qualifications
* Experience in delivering enterprise-scale AiOps and Automation initiatives using Splunk products, UiPath, Ansible.
* Strong background in data analytics and machine learning.
* Comprehensive experience in various data sources (monitoring tools, ticketing systems, logs, metrics, traces, OTEL, etc.).
* Experience in process mining, automation optimization, and implementing & supporting RPA based automation (UiPath, Power Automate, etc.).
* Extensive experience in Tech to Business Service Tree mapping.
Benefits
We offer a range of benefits to support your career development and well-being, including flexible working options, discounts on supermarket and liquor purchases, opportunities for learning and development, paid parental leave, and an annual team member share plan.
What We Offer
We are committed to building a diverse and inclusive team that reflects the communities we serve. We encourage applications from people of all ages, cultures, abilities, sexual orientation, and gender identities. If you require adjustments to our recruitment process, please let us know.