* Full Time | 9 Day Fortnight | 36 hours
* From $121,839.00 plus Superannuation
* This vacancy is open to City of Gold Coast employees only
About the team
The Water Meter Renewal Team operates within Utilities Network Delivery under Infrastructure Gold Coast as a specialist function responsible for the planned renewal, testing, and replacement of water meters. Led by a dedicated Coordinator and supported by specialist technical and delivery resources, the team delivers a risk‐based program to maintain meter accuracy, legislative compliance, customer confidence, and revenue protection. The team works collaboratively with asset management, network operations, customer service, and external partners to deliver key programs including planned renewals, priority replacements, cohort testing, and large meter rebuilds.
About the role
As the Coordinator Water Metering, you will lead and manage the City's water metering program, overseeing the entire meter lifecycle from procurement and replacement to smart meter implementation, data exchange, and customer engagement. You will provide strong operational leadership and technical expertise, ensuring effective delivery, regulatory compliance, and high standards of service
Key responsibilities include:
* Oversee planning and delivery of metering initiatives from installation to digital integration
* Act as the technical lead for metering matters, supporting internal teams and external partners
* Coordinate program schedules, funding allocation, and performance tracking
* Address and resolve complex usage discrepancies and escalated customer matters
* Provide informed input into policy, compliance, and industry requirements
* Establish clear operational guidelines to ensure safe, consistent practices
* Identify and implement improvements to enhance efficiency, accuracy, and service outcomes
We're looking for people who have:
* Bachelor degree of Business, Engineering or equivalent and relevant experience
* Cert IV Leadership and Management or equivalent and relevant experience
* Demonstrated experience in water metering, utilities, infrastructure, or a related technical environment
* Sound understanding of relevant legislation, regulatory frameworks, and industry standards
* Experience managing complex technical investigations and sensitive customer matters
* Highly developed analytical and critical thinking skills
* Excellent written and verbal communication skills
* Strong leadership skills, providing clear direction while fostering collaboration
* Strong organisational skills, with the ability to prioritise competing demands
How to apply
To submit your application, please click apply now and complete the application form. You will be required to upload your resume and a cover letter (no more than two pages) outlining how your skills, experience and personal attributes will enable you to be successful in this role. Please note that you may also be asked to provide relevant qualifications, where applicable.
Contact Person Tiffen Roberts
Contact Email *********@goldocoast.qld.gov.au
Closing Date Tuesday, 10 March 2026 @11:59pm
We're committed to creating a diverse workplace and inclusive culture. We take pride in people who align with our high-performance principles. We believe that the diverse makeup of our workforce reflects the community we serve. We consider all qualified candidates for employment, irrespective of race, age, religion, gender identity, sexual orientation, disability, or other protected characteristics by law.
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