Seeking a Practice Manager
Seeking a Practice Manager to lead a multidisciplinary team in women's health!
About Us
Jean Hailes for Women's Health is a leading national not-for-profit dedicated to empowering women to enjoy their best health and wellbeing at every life stage. Jean Hailes works collaboratively with healthcare providers, communities and organisations to inform, influence and support all women, recognising that some women face greater social, cultural and structural barriers to health and wellbeing. Our vision is an Australia where gender does not influence health and wellbeing outcomes.
The Jean Hailes Clinic is a highly regarded multi-disciplinary specialist women's health clinic located in Melbourne's central business district. The Clinical Operations team (non-clinical practice staff and nurses) supports the delivery of a wide range of high-quality clinical services from approximately 40 specialist health contractors. The clinicians include gynaecologists, endocrinologists, vulval dermatologists, general practitioners and allied health practitioners.
About the Role
The Practice Manager is responsible for managing the day-to-day operations in the Jean Hailes Clinic to ensure protected, high-quality care is provided. Ensuring employees and clinician-contractors remain engaged with the organisation through timely communication is a key component of the role. The Practice Manager will identify and implement opportunities to improve operations and clinical governance, working with the Nurse Coordinator, CEO and the Clinical Advisory Team.
Key Responsibilities
* Leadership
* Oversee the day-to-day functioning of the clinics, including the timely resolution of complaints and issues, appointment book management and clinic utilisation.
* Lead recruitment, induction and development of Patient Services Team members to ensure high per
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