We are seeking a skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and the ability to provide exceptional customer service.
The successful applicant will be responsible for ensuring a positive experience for our customers, including greeting them upon arrival and keeping them informed about the repair process.
This is a fantastic opportunity for someone who is highly professional, personable and has strong relationship-building skills.
The role also involves handling telephone and email correspondence, supporting management with inventory and liaising with insurance providers.
Requirements:
* A proven track record in a customer service position
* Highly professional and personable with strong relationship-building skills
* Strong systems experience and competent computer skills
* Excellent verbal and written communication skills
Benefits:
* Reward & recognition
* Career development and training
* Referral bonus for recommending a friend to work with us
* Discounts on parts and tools
* Uniforms provided
* 24/7 professional counselling for team members and their immediate families
We understand that some people need non-standard work hours and are happy to discuss options available for this role or similar roles across our business.