Job Summary
This 12-month fixed-term role is a maternity leave cover position located in Geelong or Melbourne.
* Support daily operations and client service delivery, including managing administrative tasks and office operations.
* Assist with client communication, preparation of meeting materials, and monthly reporting.
* Maintain accurate and confidential client databases and records.
Responsibilities
* Perform data entry, information collation, and routine administrative tasks.
* Support invoicing processes and basic accounts receivable/payable functions.
* Contribute to continuous process improvement initiatives.
Requirements
* Administrative or office support experience highly valued.
* Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
* Strong data entry skills with high attention to accuracy.
Key Skills:
Customer Service, Client Expectations, Client Requirements, Client Support, Action Plans, Issue Resolution, Account Management, Client Relationships, Service Delivery, Client Service, Client Satisfaction, Client Management, Procedures, Service Level Agreements, New Clients.