Senior Engagement Worker/Caseworker - Reconnecting Lives Program
Our Reconnecting Lives Program is all about helping people move forward — supporting residents as they transition from St Bart's accommodation into secure, sustainable housing within the community. Using a person-centred, housing-led approach, we help people reconnect with community, build confidence and independence, and create stable futures beyond homelessness.
As the Senior Engagement Worker, you'll be right in the thick of it — supporting consumers through big life moments while bringing your experience, ideas, and positive energy into a fun, passionate, and purpose-packed team.
This is the kind of role where no two days look the same. One minute you might be helping someone settle into a new home, the next you're problem-solving alongside colleagues, celebrating consumer wins, or helping navigate complex challenges with empathy and creativity.
Reporting into the Team Leader, you'll bring energy, initiative, and heart to a role that's rewarding, challenging, and inspiring.
Responsibilities
A day on the job will see you:
* Supporting the Team Leader to deliver a high-quality, sustainable, and consumer-focused service
* Managing a caseload of consumers, including supporting people with more complex needs and circumstances
* Developing person-centred and trauma-informed recovery plans using trauma-informed and strengths-based approaches
* Assisting consumers to establish and sustain tenancies, including property set up and early intervention when housing is at risk
* Collaborating with tenancy teams, community organisations, and external stakeholders to coordinate supports and advocate for positive outcomes
Qualifications and experience
Your application will go to the top of our shortlist you have:
* A qualification in Community Services, Social Work, Social Science, or a related field (minimum Cert IV)
* Experience supporting people experiencing homelessness, mental health challenges, AOD concerns, or involvement with the justice system
* Strong understanding of recovery-oriented, trauma-informed, and wellbeing-focused practice
* Confidence supporting consumers with complex needs while building trust, rapport, and meaningful connections
* The ability to provide guidance, support, and knowledge sharing within a team environment
* Strong assessment, planning, and problem-solving skills
What's in it for you?
* Pay: Competitive salary, plus NFP salary packaging giving you the potential to gain $18,500 in tax benefits
* Leave: 23 days annual leave, that's 3 days more than the standard 4 weeks
* Perks: Lots of social activities, expand your experience by joining a consultation committee, interact with the people we exist to support
* Hours: 38 hours per week, Monday to Friday
* Career development: Training, accessible leaders, growth and advancement opportunities
* Culture: Exceptional workplace culture – we work hard and have fun while we do it
About Us
For 60 years, St Bart's has supported people experiencing homelessness and severe and persistent mental health issues as they rebuild their lives. We started as a small homeless shelter for men and have grown into a progressive and inclusive organisation providing support to hundreds of Western Australian men, women and families across four key service areas. Our goal is to provide safe, supported accommodation and services to people who need it the most, regardless of background, age, gender or ethnicity.
St Bart's is an equal opportunity employer which values diversity and inclusion. We encourage applicants from all walks of life.
Submit your resume and cover letter using the prompts. Interviews will commence as soon as we see a resume we love.
At St Bart's, we uphold our values of Commitment, Curiosity, Compassion, and Collaboration. If you identify with our values, you might just be our next awesome team member!
Insights
Unlock job insights
Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* How many years\' experience do you have as an Engagement Worker?
* Have you completed a qualification in community services?
* Do you have experience in a community outreach environment?
* How many years\' experience do you have in a Welfare Role?
* Do you have a current Working With Children (WWC) Check?
* Do you have a current Australian driver\'s licence?
St Bart's is a not-for-profit organisation that provides a range of services to vulnerable Western Australians, who are experiencing, or are at risk of homelessness.
Our passion and purpose is to empower people to rebuild their lives and actively take responsibility for their future; encouraging them to find better ways to live independently and move forward.
Our workforce plays a vital role in achieving the St Barts purpose, values and vision, and our people are committed to making a difference in the lives of those we work with.
We employ skilled, diverse and passionate people, to support the delivery of our key services to the community, and we offer a range of careers and employment opportunities in Aged Care Services, Mental Health Services, Human Resources, Finance, Communications, Housing & Tenancy, Administration and many other Support Services.
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