Hotel Operations Manager
We are seeking a skilled and experienced Hotel Operations Manager to lead our hotel's front office and housekeeping teams.
The successful candidate will provide strategic direction, oversight, and guidance to ensure seamless guest experiences.
Key Responsibilities:
* Develop and implement operational processes for efficient check-in and check-out procedures
* Manage hotel inventory, including room availability and revenue optimization
* Resolve guest queries and complaints in a timely and professional manner
Requirements:
* Minimum 3+ years' experience in a similar role with a proven track record of success
* Strong leadership and management skills, with the ability to motivate and direct teams
* Excellent customer service orientation and communication skills
* Proficiency in hotel management software and systems
Benefits:
* Opportunities for career growth and professional development
* A dynamic and supportive work environment
* Competitive salary and benefits package