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Es1-2 - receptionist/administration support

Melbourne
Victorian Government
Receptionist
Posted: 4 February
Offer description

Overview


Work Type: Fixed-term - Full-time

Salary: Salary not specified

Grade: Education Support - Level 1, Range 2

Occupation: Administration

Location: Melbourne - Southern suburbs

Reference:


Location Profile


Frankston High School is a large multi campus co-educational school situated in South Frankston. We have a strong sense of tradition with excellent parent involvement and strong links with the local community. The school has a student population in excess of 1950 students. The Year 7-10 and Senior campuses occupy nearby sites.

Outstanding facilities are shared by both campuses and include a STEM Centre, 380 seat Performing Arts Theatre as well as a large indoor sporting complex featuring a 2 court basketball stadium, fully equipped gymnasium and a heated 25 metre swimming pool. Additionally, students have access to outdoor basketball/netball courts, an athletics track and a multi-purpose synthetic field. Sporting teams and individual students achieve high levels of excellence at state and national competitions. Students also have the opportunity to participate in our highly regarded Instrumental Music program and annual School Production.

A well-established transition program helps students to adjust from primary to secondary school and the Year 7 and 8 tutorial programs engender a sense of security and belonging to the school. As students progress through each sub-school they are introduced to increased choice, flexibility and responsibility, culminating in a more adult learning environment in the Senior Campus. In each sub-school the curriculum aims to promote extension and enhancement of learning for all students.

Students achieve outstanding results in the VCE and in tertiary selection and the school is placing increasing importance on offering VCE programs which maximise tertiary opportunities for all students. There are a large number of accelerated courses on offer. Vocational Education and Training (VET) programs are now well established at the senior level. There is a continued focus on assisting students to take increased responsibility for their own learning as they progress through the school.

The school has a strong focus on teaching and learning, with an emphasis on embedding evidence-based strategies to improve student learning across all classes. Central to this focus is teacher professional learning and collaboration. The school has invested greatly in learning technologies. A successful one-to-one Hybrid device program runs across all Year 7 to 10 classes and the school is a Microsoft Surface Lighthouse School.

We actively seek and respond to student voice across all levels of the school and this combined with invaluable feedback from parents and our staff ensures we continue to develop our exceptional school.


Selection Criteria


SC1 Demonstrated capacity to perform duties consistent with established guidelines and frameworks, including coordinating and supporting others in respect to specific work functions relevant to the role.

SC2 Demonstrated capacity to work and collaborate with others in a team environment.

SC3 Demonstrated capacity to communicate effectively in a team environment, including high level oral and written communication skills.

SC4 Possess the technical knowledge and expertise relevant to the position.

SC5 Demonstrated ability to effectively support students with inclusion needs and their families, while delivering efficient and accurate administrative assistance.

SC6 A commitment to professional learning and growth for both self and others.


Role


An education support class position at this range will perform tasks that are carried out in accordance with guidelines, accepted practice, and school policy under supervision and direction. This may include coordination of other education support class staff within the work area or educational program.

An education support class position supports the educational services being provided to students but must not include duties of a teacher as defined in clause 2.6.1 of the Education and Training Reform Act 2006 (Vic) or its successor. Supervision of students can be required individually or in groups up to 4 in controlled circumstances and where the responsibility for students remains clearly with a teacher.

Certification and/or qualifications of up to three years can be required at this level (noting that Registered Nurse is not included at this level, the first level for which is Level 1 range 3).

A role at this range may include:

* Specific support tasks to achieve outcomes. Typically, this will involve accountability for a single function, (e.g. ensuring data is properly maintained) or the co-ordination of a work area under the direction of the principal or a manager.
* Assisting teachers, within an educational program, by undertaking specific support tasks or the coordination of the support function.
* Supervised health and wellbeing support tasks, medical intervention support tasks, or other specialised student/teacher support roles (e.g. enrolled nurses performing the role as described in schedule 3). These roles require specific qualifications and/or training, including roles where further training must be undertaken from time to time. The role is for a specific purpose, for which there will be direct accountability as opposed to support roles that are carried out by a range of staff performing routine tasks under direction.
* Technical tasks that require a sound knowledge of basic technical and/or scientific principles that are used to develop and adapt work methods and make judgements where there are clear guidelines and limited options. Routine technical support in libraries, science, and information technology would be typical examples.

An education support class position at this range commencing at the base will initially be limited to undertaking routine tasks that are carried out under close supervision and direction. Work that carries some degree of independence will generally involve a limited number of tasks performed on a regular basis where priorities are clear, procedures are well established, and direction is readily available. Subject to any specific qualification and/or training requirement, an education support class employee employed in this range may be progressively required to undertake coordination, specialised student/teacher support tasks, or technical tasks as experience in the role is gained.


Responsibilities

* Provide routine clerical or other administrative support responsibilities including general telephone, front office enquiries, mail deliveries, assisting with stock control, supporting organisation of meetings, receiving and initial processing of standard paperwork
* Maintain, enter and retrieve data from the schools IT systems, such as the school's records system, including computerised student, staff and school records
* Maintain and update office records, enrolment data, diary records, and basic written records
* Support or coordinate the preparation of standard routine internal and external communication according to school procedures (e.g. form letters, newsletters)
* Source basic data or factual information from given sources to support school administrative functions, e.g. books, reports, manuals, catalogues, tables, forms, etc.
* Coordinate the delivery of administrative services within the school
* Develop and implement strategies to ensure effective administration procedures

* Manage client reception and office operations

* Liaise with school staff in regard to support requirements
* Coordinate staff timetabling

* Supports the first aid facilities and assists in delivering first aid to students

* CASES21 experience is highly regarded


Who May Apply


Individuals with the aptitude, experience and/or qualifications to fulfill the specific requirements of the position.


Diversity and Inclusion


The department is committed to diversity and inclusion and developing a workforce that is representative of the community we service. We value diversity and inclusion in all forms - culture, gender, religion, ethnicity, LGBTIQA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for roles within the Department. The Department recognises that the provision of safe, respectful and inclusive workplaces is essential to high performance and promotes flexible work and diversity across all schools and Department workplaces. It is our policy to provide reasonable adjustments for staff with disability (see Workplace adjustment guidelines).

Additional support and advice on the recruitment process is available to Aboriginal and/or Torres Strait Islander candidates from the Koorie Outcomes Division (KOD) via

Applicants seeking part-time employment are encouraged to apply for any teaching service position and, if they are the successful candidate, request a reduced time fraction. Such requests will be negotiated on a case-by-case basis and will be subject to the operational requirements of the school.


Child Safe Standards


Victorian government schools are child safe environments. Our schools actively promote the safety and wellbeing of all students, and all school staff are committed to protecting students from abuse or harm in the school environment, in accordance with their legal obligations including child safe standards. All schools have a Child Safety Code of Conduct consistent with the department's exemplar available at:


DE Values


The department's employees commit to upholding the department's Values: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership and Human Rights. The department's Values complement each school's own values and underpin the behaviours the community expects of Victorian public sector employees, including those who work in Victorian Government Schools. Information on the department values is available at:


Other Information


PLEASE NOTE:

APPLICANTS SHOULD PROVIDE CONTACT DETAILS FOR AT LEAST 3 REFEREES INCLUDING EMAIL ADDRESS AND A MOBILE TELEPHONE NUMBER.

Position descriptions are reviewed regularly by the Principal and may change, by consultation, to support the School Strategic Plan.


Conditions of Employment

* All staff employed by the Department and schools have access to a broad range of employment conditions and working arrangements.
* Appointment of successful applicants will be made subject to a satisfactory pre-employment conditions check.
* A probationary period may apply during the first year of employment and induction and support programs provided.
* Detailed information on all terms and conditions of employment is available on the Department's Human Resources website at

Applications close Sunday 15 February 2026 at 11.59pm

Posted

2 February 2026

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