Operations & Finance Coordinator
Location: Southport, QLD (Office-Based)
Employment Type: Full-Time | 40 hours per week | 5 days in office
Reporting to: Operations Manager
About Low Deposit Homes
Low Deposit Homes helps home buyers navigate the property journey with clarity and confidence. We're a growing business with teams across Queensland and expansion underway into Victoria. Behind the scenes, we care deeply about strong systems, clean data and doing things properly, because that's how we deliver reliable outcomes for our clients and each other.
The Role
We're now looking for an Operations and Finance Coordinator to support the day to day execution of our operations and keep those systems running smoothly as we grow.
This role works closely with the Operations Manager and Directors to support the execution of operational tasks, maintain CRM accuracy (HubSpot), support financial tracking and coordinate office operations. You'll play a key role in day to day follow through - ensuring agreed processes are followed, data is accurate, operational tasks are completed on time and any exceptions are escalated to the Operations Manager. Where required, you'll also support leadership with coordination and follow-up on agreed actions.
This is a hands-on, execution focused role suited to someone who enjoys structure, follow-through and keeping the operational engine running smoothly. Technical literacy is highly valued. While this role is office based, you'll collaborate with both in-office and remote team members, requiring strong organisation, clear written communication, and the ability to work independently while staying aligned to agreed priorities and direction.
You'll be part of a practical, collaborative team that values clarity, follow-through and doing things properly.
Key Responsibilities
Day to Day Operations
* Execute and support daily operational tasks across the business
* Coordinate office and administrative operations
* Support implementation and follow through of agreed workflows
* Support the Operations Manager by taking responsibility for day to day operational execution and follow through
* Track the delivery of agreed marketing initiatives and deliverables, as directed by the Operations Manager and Directors, maintaining visibility for senior leadership and escalating delays or execution risks where required.
Job Progression & Process Execution
* Monitor job progression across all pipeline stages
* Ensure required documentation is completed at each stage, particularly when jobs reach unconditional
* Confirm invoices, builder insurances and job status are correct before invoicing proceeds
* Proactively follow up missing items to prevent delays
CRM (HubSpot) & Data Accuracy
* Maintain the integrity of HubSpot as the single source of truth
* Ensure deal values, job costs, commissions and variations are recorded accurately
* Coordinate with the sales team to ensure financial adjustments are captured correctly
* Maintain CRM accuracy and produce standard operational and financial reports used by leadership
Finance & Commission Support
* Track gross profit per job
* Assist with commission calculations and adjustments
* Prepare accurate data for payroll and finance processing
* Liaise with external bookkeepers as required
What We're Looking For
* Experience in operations, senior administration, or coordination roles
* Minimum 2-3 years of experience in operations, administration, or coordination roles
* Comfortable managing day-to-day operational tasks while maintaining high data accuracy
* Experience working with CRM systems (HubSpot preferred) and operational workflows
* Prior CRM system experience is preferred, however comprehensive training will be provided to suitable candidates
* Basic financial literacy, including confidence working with job costing, commissions and profitability data
* Familiarity with financial systems such as Xero is beneficial but not essential
* Strong organisational skills, attention to detail and follow through
* Willingness to follow up and enforce agreed processes in a professional, respectful way
* Strong communication skills and the ability to work independently while supporting a team
* Comfortable working full-time from the office
Why Join Us
Clear structure and support
This is a a role with clear processes, training and hands on support to help you learn and build confidence.
Practical, hands on experience
You'll gain real exposure to supporting operations, CRM systems, finance support and day to day business workflows.
Build strong foundations
Develop valuable skills in organisation, follow-through, financial literacy and professional communication.
Wellbeing matters
* 2 extra paid ME Days each year
* Access to confidential wellbeing support via our HR system
Extra benefits
Access to our HR system perks, including discounts on shopping, groceries, fitness and lifestyle essentials.
Room to grow
As the business grows, there's opportunity to take on more responsibility and progress into more senior roles.
A positive team environment
You'll be part of a respectful, practical team that values reliability, learning and doing things properly.