Join to apply for the Technical Account Manager, ES - ANZ role at Amazon Web Services (AWS)1 week ago Be among the first 25 applicantsJoin to apply for the Technical Account Manager, ES - ANZ role at Amazon Web Services (AWS)DescriptionAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.DescriptionAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of questions, project and launch planning and ongoing operational issues.TAMs are engaged at the account level, providing recommendations and proactive advice through all phases of the cloud adoption life cycle.Key job responsibilitiesEvery day will bring new and exciting challenges on the job while you:Act as a single point of contact to Enterprise AccountsUnderstand your customers outcomes and business goalsMake AWS service improvement recommendations that fit with your customer strategy and architectureEvaluate, analyze and present periodic reviews of operational performance to customersProvide detailed reviews of service disruptions, metrics, detailed prelaunch planningChampion and advocate for customer requirements within AWS (e.g. feature request)Participate in customer requested meetings (onsite or via phone)Leverage key customer resolution tools across all service groups to facilitate rapid resolution of customer concernsShare knowledge and innovate with some of the leading technologists around the worldWork directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possiblePlan and execute successful business-critical events including product launches, migrations, and modernizations for your customers on AWS.About The TeamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Basic QualificationsExperience in at least two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development.Internal enterprise or external customer-facing experience with the ability to clearly articulate and present to small and large audiences.5+ years of experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or other similar technical rolePreferred QualificationsComputer Science or Math background.Working knowledge of software development practices and technologiesExperience working with AWS technologiesSolid understanding of technology budget managementAcknowledgement Of CountryIn the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE StatementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Company - Amazon Web Services Australia Pty LtdJob ID: A3001507Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation Technology, Consulting, and EngineeringIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at Amazon Web Services (AWS) by 2xGet notified about new Technical Account Manager jobs in Melbourne, Victoria, Australia.IBM Apptio Cloudability Technical Account ManagerMelbourne, Victoria, Australia 1 week agoKey Account Manager - Food & Beverage - VIC/TAS (B2B)Dandenong South, Victoria, Australia 2 weeks agoBusiness Development/Key Account ManagerMelbourne, Victoria, Australia 3 days agoSouthbank, Victoria, Australia 22 hours agoMelbourne, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 19 hours agoMelbourne, Victoria, Australia 3 months agoMelbourne, Victoria, Australia A$80,000.00-A$100,000.00 2 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia A$145,000.00-A$160,000.00 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia A$100,000.00-A$120,000.00 3 weeks agoMelbourne, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 2 weeks agoJunior Solution Architect- FASTER Graduate ProgramMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoSolutions Architect - Dynamics 365 & Power PlatformMelbourne, Victoria, Australia A$190,000.00-A$230,000.00 1 day agoMelbourne, Victoria, Australia 1 week agoCustomer Success Manager - Technical SpecialistMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 month agoCollingwood, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 15 hours agoCustomer Success Manager (SMB) (Position located in Melbourne, Australia)Melbourne, Victoria, Australia 2 weeks agoWe’re unlocking community knowledge in a new way. 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